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Customer Service Representative

Expired Job

Officeteam Lancaster , PA 17573

Posted 2 months ago

Opening Available for Customer Service Representative! OfficeTeam is in the hiring process for an articulate, highly-skilled Customer Service Representative. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. Expect this role to exist within a dynamic and fast-paced working environment. This Customer Service Representative opportunity is located in Lancaster, Pennsylvania, and is a long term temporary engagement. How you will make an impact

  • Receive and place telephone calls

  • May support business development and client referral goals by actively cross-selling and referring customers

  • Field and send out send written business correspondence

  • Give exceptional customer service in a timely fashion

Requirements

  • 2+ years' experience with performing in a goal-driven customer-focused environment preferred

  • Ability to interact effectively with internal and external partners and clients/customers

  • Ability to navigate multiple computer systems and applications

  • Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

  • Strong communication skills, both verbally and in writing

  • Customer service and office administrative skills

  • Data entry experience preferred

  • Strong familiarity with filing

  • Foundational knowledge in scanning

  • Solid understanding of customer service

  • Consumer collections experience

  • Proficiency with Microsoft Office required

  • Experience performing extensive research to resolve complex customer inquiries

  • Strong problem solving and analytical skills

  • A consistently positive approach to your work that is rooted in a businesslike professionalism If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today! For immediate consideration please send resume on Word document to

Employment Type: Temporary


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Customer Service Representative

Expired Job

Officeteam