Customer Service Representative

Officeteam Portland , OR 97211

Posted 3 months ago

Robert Half OfficeTeam is on the hunt for several highly-skilled, articulate, and friendly call center customer service representatives. If you are looking to build solid relationships in a dynamic environment, then this is the role for you! How you will make an impact: ? Receiving and placing telephone calls ? Performs full service banking transactions in compliance with legal requirements and bank policies and procedures ? Provides accurate, friendly customer service in a timely fashion ? Performs functions including handling cash and other daily transactions. ? Achieves sales and referral goals by actively cross-selling and referring customers to proper bank staff for additional bank products, services and sales campaigns ? Maintains currency and coin under prescribed limits ? Adheres to bank security policies and maintains confidentiality of bank records and client information

What we're looking for: ? Experience processing complex transactions and performing extensive research to resolve complex customer inquiries ? Excellent verbal, written, and social communication skills ? Ability to interact effectively with internal and external partners and clients/customers ? Advanced Microsoft Office skills ? Ability to navigate multiple computer systems, applications, and utilize search tools to find information ? Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today! About OfficeTeam OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find you office support job opportunities. We evaluate all of our office temps' skills and match them with the needs of top employers in their area. ? 2017 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

Employment Type: Temporary

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Customer Service Representative

Westrock Company

Posted 3 days ago

VIEW JOBS 11/16/2018 12:00:00 AM 2019-02-14T00:00 About WestRock (NYSE: WRK) partners with our customers to provide differentiated paper and packaging solutions that help them win in the marketplace. WestRock’s 45,000 team members support customers around the world from more than 300 operating and business locations spanning North America, South America, Europe, Asia and Australia. Learn more at We are seeking a Customer Service Representative to be located in Portland, OR. This role serves as a key point of contact for assigned customers with a primary focus on customer satisfaction. The representative will maintain a strong relationship with key contacts at the customer location as well as with the sales representatives responsible for those accounts. Project management and data entry are essential day to day activities.Description:Receives and processes routine customer orders, inquiries, and/or complaints covering items or products ordered.Maintains an ongoing relationship with selected customers and sales staff.Incumbents utilize knowledge of products and product availability to provide a communications link to the customer.Applies basic skills and procedures for the position within assigned functional area.Duties and tasks are standardized.Resolves routine questions and problems.Works under direct supervision and follows standard procedures to accomplish assigned tasks. How You Will Impact WestRock:Serve as a critical communication link between customers and WestRockServe as an intermediary between the customer and various departments within WestRockPerform data entry functions for order entry and other tasksTrack inventory levels and establish economic order quantities (EOQ)Enters data to create product designs for the manufacturing departmentComplete monthly tracking reports as neededActively participate on appropriate project teams for operational and system improvementOther duties as assignedWhat You Need To Succeed:Requires a high level of attention to detailStrong math skills and Excel requiredRelevant work history will be strongly considered in absence of degreeSelf-starter with a customer service orientationExcellent written and verbal communication skillsAbility to effectively multi-task, be self-managed, and manage time effectivelyKnowledge of industry is a plus.Knowledge of manufacturing and inventory processing is a plus.Knowledge of Six Sigma or lean manufacturing process as it relates to customer service is a plus.If this opportunity is appealing and you feel that you are a good fit, please apply – we’d like to hear from you!WestRock Company is an Equal Employer committed to creating and maintaining a diverse workforce: Minorities/Females/Disabled/Veterans. #OR*CBWRK Westrock Company Portland OR

Customer Service Representative