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Customer Service Representative

Expired Job

Officeteam Salt Lake City , UT 84118

Posted 5 months ago

Growing Company Seeks Customer Service Representative! OfficeTeam is in the hiring process for an articulate, highly-skilled Customer Service Representative. Do you wish to take your social skills and put them to work to further the growth of an awesome business? This will be a fantastic next step in your career. Be prepared to come into a dynamic and fast-paced environment in this role. If you're looking for work in Taylorville, Utah, this could be the Customer Service Representative opportunity for you! Key responsibilities

  • Manage the fielding and sending of important written business correspondence

  • Offer friendly, accurate customer service in a timely fashion

  • Organize and route incoming telephone calls

  • Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers

Requirements

  • Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information

  • Strong customer service and office administrative skills

  • Proficiency with Microsoft Office required

  • Comprehensive knowledge of typing 45 - 60 words per minute

  • 2+ years of past relevant experience

  • Ability to recognize, evaluate, and resolve problems effectively

  • Supportive, positive attitude with a professional demeanour applied to all tasks

  • Demonstrated ability to interact effectively with internal and external partners and clients/customers

  • Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

  • Excellent communication skills (written and verbal)

  • Demonstrated experience performing extensive research to resolve complex customer inquiries We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today. Send your updated resume to Christina at

Employment Type: Temporary-to-full-time


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Customer Service Representative

Expired Job

Officeteam