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Customer Service Representative

Expired Job

Officeteam Newton , MA 02458

Posted 2 months ago

Join Our Team as a Customer Service Representative! OfficeTeam is seeking an articulate, highly-skilled Customer Service Representative to expand their career in the growing Service industry. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. Expect this role to exist within a dynamic and fast-paced working environment. This Auburndale Newton, Massachusetts Customer Service Representative position could be for you, if you're available for a long term temporary opportunity. Responsibilities

  • Organize and route incoming telephone calls

  • Retrieve and oversee the sending of written business communications

  • Deliver outstanding, friendly customer service in a timely fashion

  • Be a part of business development by by actively cross-selling and referring customers

Requirements

  • Ability to navigate multiple computer systems and applications

  • Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

  • No stranger to performing extensive research to resolve complex customer inquiries

  • Excellent customer service and office administrative skills

  • Upbeat, positive attitude and an approach to work rooted in professionalism

  • Demonstrated ability to interact effectively with internal and external partners and clients/customers

  • Proficiency with Microsoft office applications

  • Vendor relations and sourcing experience

  • Solid understanding of customer service

  • 2+ years' experience of proven performance in a goal-driven customer-focused environment desired

  • Excellent written/verbal communication and organizational skills

  • Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today! If you are actively seeking employment please reach out to??with an updated copy of your resume and a brief statement why you would be the best fit for this position.

Employment Type: Temporary


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Customer Service Representative

Expired Job

Officeteam