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Customer Service Representative

Expired Job

Officeteam Elgin , IL 60123

Posted 3 months ago

Customer Service Representative Openings! OfficeTeam has a fantastic career opportunity for an articulate, highly-skilled Customer Service Representative. Do you love building solid customer relationships? Then this position may be for you. Be prepared to come into a dynamic and fast-paced environment in this role. This could be the Elgin, Illinois Customer Service Representative position you're looking for, if you're available for a long term temporary-to-fulltime engagement. How you will make an impact

  • Give exceptional customer service in a timely fashion

  • Receive and send written business correspondence

  • Manage incoming telephone calls

  • You will likely support business development and client referral goals by actively cross-selling and referring customers

Requirements

  • Strong communication and interpersonal skills (verbal, written, and listening) - Upbeat, positive attitude and an approach to work rooted in professionalism

  • 2+ years' experience with performing in a goal-driven customer-focused environment preferred

  • Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

  • Experience performing extensive research to resolve complex customer inquiries

  • Demonstrated talents in communicating and interacting with clients/customers, both internal and external

  • Strong familiarity with Microsoft Office

  • Customer service experience required

  • Inside sales experience

  • Ability to navigate multiple computer systems, applications, and utilize search tools to find information

  • Excellent customer service and office administrative skills

  • Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!

Employment Type: Temporary-to-full-time


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Customer Service Representative

Expired Job

Officeteam