Customer Service Representative

Job Description

Job description

About Us:

We are a 4 doctor, AAHA accredited general practice veterinary hospital located in the South Loop. Our state of the art facility features a surgical suite, full laboratory for in house diagnostics, a radiology suite with digital radiographs and ultrasonography.

We are seeking a part time Customer Service Representative to join our team! Due to being located in the South Loop, we do not have employee parking. There are several bus and train routes that are within 2 blocks of the hospital.

About You:

You must have customer service experience in a veterinary setting and want to join an upbeat and fast paced work environment with a high level of client interaction.

You must have experience scheduling appointments, answering phones, and collecting payment.

You are a self-motivated team player and are excited to work closely with clients and veterinary team members.

You have outstanding communication skills and are comfortable multitasking in a busy environment.

You are compassionate, empathetic, patient and enjoy working with clients and pets.

You have worked with AviMark software or are willing to learn.

You are available to work weekends and evenings.

For more information about our hospital, visit https://www.burnhamparkvet.com/

Job Type: Part-time

Salary: $16 - $18 per hour

Schedule:

Day shift

Holidays

Monday to Friday

Night shift

Weekend availability

Experience:

Veterinary Experience: 1 year (Required)

Front Desk: 1 year (Required)

Shift availability:

Night Shift (Preferred)

Day Shift (Preferred)

Weekends (Preferred)

Work Location: On site

National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.

NVA, a community of approximately 1,400 premier locations consisting primarily of general practice veterinary hospitals in addition to equine hospitals and pet resorts, and Ethos Veterinary Health, which consists of 145 world-class specialty and emergency hospitals, are rooted in a culture of compassion and innovation.

NVA and Ethos Veterinary Health's innovative, collaborative approach underpins a shared commitment to delivering exceptional veterinary care. For more information, visit www.nva.com.

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

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