Customer Service is being courteous & friendly to all customers no matter the circumstances. Have knowledge about our products; entering orders & doing what it takes to satisfy the customer to ensure repeat sales.
Performs sales functions by discussing NOV products with customers.
Performs order entry such as entering new sales & purchase orders & update sales & purchase orders.
Assists in furnishing required documentation of sales orders.
E-Mails updates & memos to customers.
Performs and assists in warehouse functions safely
Performs other assigned tasks as needed
Required Education/ Experience:
High School diploma or GED
Professional interpersonal & communication skills
Problem solving skills
Knowledge of Microsoft Office applications
Previous experience in customer service and/or sales role
Experience working in Oil and Gas Industry
To perform this job successfully, an individual must be able to perform each essential duty satisfactory. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to calculate figures & amounts such as proportions, percentages, area & circumference.
Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions.
Ability to deal with problems involving a few concrete variables in standardized situations.
Ability to add; subtract, multiply & divide in all units of measure, using whole numbers, common fractions & decimals.
Knowledge and proficiency in Microsoft Office.
Knowledge of job hazards & safety rules.
Ability to work in a fast-paced environment
Standing and/or sitting 6 to 8 hours daily
Walking 6 to 8 hours daily
Bending/Stooping 6 to 8 hours daily
Lifting (weights up to 50 lbs.) regularly
National Oilwell Varco Inc