Customer Service Representative

New!

Mountville Mills, Inc. LaGrange , GA 30241

Posted Today

Apply

This Job is not relevant Tell us why

BRIEF COMPANY DESCRIPTION:As a globally trusted manufacturer, M+A Matting provides quality commercial, residential, and promotional mats for millions of homes and businesses all over the world. We pride ourselves on superior customer service and excellent product quality. Continuous development of new technologically advanced mat products assures our customers that M+A Matting mats are unparalleled in quality and performance.JOB SUMMARY:The primary responsibility of this position is to offer excellent service to our customers, including, but not limited to: providing product and pricing information, processing orders, ensuring that all orders are shipped in a timely manner and resolving issues that arise from the problems with orders (regarding replacements, credits, etc.), to ensure 100% customer satisfaction. This position will also focus on processing, investigating, and resolving customer freight claims. ESSENTIAL FUNCTIONS OF THE JOB:

Process freight claims entry in a timely manner. File claims with carriers related to customer quantity shortages, quality issues and transit related cargo loss damage. Document recovery of various claims issues and communicate status of claims with customer.
Process customer orders
Answer phone or email inquires
Provide product information and meet service requests
Track orders and coordinate correction of orders
Process inquiries on shipping status, pricing or invoicing information, and various website questions
Liaise between Manufacturing Departments, Accounts Receivable, Art Department, and Sales Team to resolve any issues related to customer satisfaction

Local Candidates Only No Relocation Assistance ProvidedQUALIFICATIONS:

Strong interpersonal and communication skills
Detail and task-oriented and possess creative problem-solving skills
Applicants must also have a good attitude, the flexibility to juggle multiple tasks, and comprehend at a rapid pace.
We are seeking a team player with strong computer skills working with Microsoft Office Suite (Word, PowerPoint, and Excel).
Highly motivated, has a strong work ethic, sense of urgency, and is a self-starter
Expresseswritten and oral ideas clearly and can proactively share information
Post-secondary education or college degree

WORK ENVIRONMENT:General office conditionsCOMPENSATION:Pay commensurate with experienceBENEFITS:M+A Matting offers a comprehensive benefits package including medical, dental, and vision insurances as well as life insurance, disability insurance, and 401(k) with profit sharing.WORK HOURS:General office hours, Monday - Friday 8am-5pm, plus occasional overtime. After completion of initial training process, we offer staff the opportunity to work from home 1-2 days per week.

Show Full Description

See how you match
to the job

Upload my resume

Download the
LiveCareer app and find
your dream job anywhere

Similar Jobs

View All

Want to see jobs matched to your resume?
Upload One Now!

Customer Service Representative

Dollar Tree

Posted 3 weeks ago

VIEW JOBS Job DescriptionFamily Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.General SummaryAs a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.Principle Duties and Responsibilities:<ul><li>Provides customer engagement in positive and approachable manner.</li><li>Assists in maintaining a clean, well-stocked store for customers during their shopping experience.</li><li>Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.</li><li>Independently stocks shelves and recovers merchandise in the store.</li><li>Accurately handles customer funds and processes transactions using the POS system.</li><li>Remains constantly aware of customer activity to ensure a safe and secure shopping environment.</li><li>Performs all other duties as assigned in order to maintain an effective and profitable store operation.</li></ul>Position Requirements:Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.Availability: Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.Job DescriptionFamily Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.General SummaryAs a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.Principle Duties and Responsibilities:<ul><li>Provides customer engagement in positive and approachable manner.</li><li>Assists in maintaining a clean, well-stocked store for customers during their shopping experience.</li><li>Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.</li><li>Independently stocks shelves and recovers merchandise in the store.</li><li>Accurately handles customer funds and processes transactions using the POS system.</li><li>Remains constantly aware of customer activity to ensure a safe and secure shopping environment.</li><li>Performs all other duties as assigned in order to maintain an effective and profitable store operation.</li></ul>Position Requirements:Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.Availability: Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.

Customer Service Representative

Circle K Stores, Inc.

Posted 2 months ago

VIEW JOBS Store 2706711: 1819 Roanoke Rd, Lagrange, Georgia 30240Customer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you will enjoy:<ul><li>Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability</li><li>Flexible Schedules</li><li>Weekly Pay</li><li>Full-Time or Part-Time</li><li>Large, Stable Employer</li><li>Fast Career Opportunities</li><li>Work With Fun, Motivated People</li><li>Task Variety</li><li>Paid Comprehensive Training</li><li>401K With a Competitive Company Match</li><li>Flexible Spending/Health Savings Accounts</li><li>Tuition Reimbursement</li></ul>Your key responsibilities:You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.Provide regular and predicable onsite attendance.You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!You are good at:<ul><li>Selling products to customers</li><li>Providing excellent customer care</li><li>Communication and friendly conversation</li><li>Performing at a quick pace while having fun</li><li>Working as part of a team to accomplish daily goals</li><li>Coming up with great ideas to solve problems</li><li>Thinking quickly and offering suggestions</li></ul>Great if you have:<ul><li>Retail and customer service experience</li><li>Sales associate or cashiering experience</li><li>High school diploma or equivalent</li><li>Motivation to advance in your career!</li><li>Willingness to learn and have fun!</li></ul>Physical Requirements:<ul><li>Ability to stand and/or walk for up to 8 hours</li><li>Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift</li><li>Occasionally lift and/or carry up to 60 pounds from ground to waist level</li><li>Push/pull with arms up to a force of 20 pounds</li><li>Bend at the waist with some twisting up to one hour a shift</li><li>Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs</li></ul>Circle K is an Equal Opportunity Employer.The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.Click below to review information about our company's use of the federal E-Verify program to check work eligibility:In EnglishIn Spanish

Outside Sales Representative

Terminix Global, Inc

Posted 2 weeks ago

VIEW JOBS Job DescriptionThree-piece suits. Cold calls in a cubicle. Lone wolves.Nope. Not here.At Terminix Nation, we view sales as the natural result of building strong relationships and solving customers' problems. If you're nodding your head right now, we'd love to meet you.Our sales team is the engine that keeps Terminix running. And we reward the team accordingly with a competitive salary and benefits - including medical, dental, vision, a 401(k) with company match, and more. There are also opportunities to get trained, gain new skills, and build an awesome career.But first things first. When you start in sales at Terminix Nation, you'll get down and dirty. You'll learn how to inspect and identify infestations (or conditions conducive to infestations) of all kinds of organisms, insects, birds, or other pests. Sounds awesome, right? You'll learn all about what we do and how you can make your clients' homes safer and their lives better. Once you know that, you'll turn your talents to proposals and presentations that result in sales.As a Residential Sales Professional, here's what you can expect<ul><li>You won't be tied to a desk. You'll be out and about - mobile, independent, and growing your career on your own terms. You'll be the face of Terminix to your local community (with the backing of a national brand), and your clients will count on you to protect their homes and their families.</li><li>When you first join Terminix Nation, you'll spend a few months in training. Once you've got that and some state required licenses and certificates under your belt, you'll take the lead with your own customers.</li><li>You'll get rewarded with competitive pay and robust benefits to cover you and your family. As a teammate, you will be eligible for a 401(k) with company match, company-paid life insurance, tuition reimbursement, and a generous student loan repayment program. You put in the work, and you'll reap the rewards.</li><li>You'll be part of a community - bonus points if you're already a leader in yours. Our bonds are strong at Terminix Nation and the relationships we develop in the communities we serve are unparalleled. Our teammates give back through volunteering, donations, scholarships, and more.</li><li>You'll be onboarded and trained by the best of 'em. You'll get paid to get licensed, something you'll have for a lifetime. You'll know how to bust bugs at home, too.</li></ul>What your days will look like<ul><li>Hit the books with training modules and hit the streets with on-the-job training with your teammates. You'll learn product knowledge and sales techniques for selling the full suite of Terminix products. We'll train and support you through state licensing and other company requirements.</li><li>You'll inspect and assess pest problems with precision and suggest Terminix solutions following company policy and pricing instructions.</li><li>You must be obsessed with the customer's experience - delivering exceptional service, following up to ensure satisfaction, and thinking creatively about how to grow the relationship. And if an account is delinquent, you'll need to handle that with grace and effectiveness, too.</li><li>Of course, you've got to like to sell solutions to problems. You will be expected to meet and greet potential customers to generate new business for the branch.</li><li>There's an opportunity to grow into a role you're passionate about and fits your skillset - whether that's management or another opportunity at Terminix.</li></ul>Some non-negotiablesThere are some things you'll just need to have or know to join Terminix Nation as a Residential Sales Professional.<ul><li>A high school education or GED.</li><li>A valid driver's license from your current state of residence.</li><li>Strong social, customer service, and communication skills - in fact, we'd be really impressed if you came to this role with related experience and/or training in sales.</li><li>Some basic math skills - add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. You'll need to be able to follow instructions for mixing on product labels.</li></ul>Straight talk about the physical demands of our workWe're not going to sugarcoat it. The essential functions of this job have some physical demands (of course, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Here's what we mean:<ul><li>You've got to be able to move up to 10 lbs. regularly and 11-20 lbs. frequently, whether that's lifting, carrying, pushing, pulling, or otherwise repositioning objects.</li><li>You'll move around a lot - regularly sitting, climbing, balancing, stooping, kneeling, crouching, and crawling. You'll go up and down stairs, ladders, scaffolding, ramps, and poles. And you'll need to keep your balance when walking, standing, or crouching on narrow, slippery, or moving surfaces. (You'll definitely get your steps in.)</li><li>You must be able to safely operate a motor vehicle and make sure it and all other equipment is kept clean.</li><li>The vision to perform detail-oriented activities at distances close to the eyes or within arm's reach.</li><li>Sometimes you'll need to wear personal protective equipment (PPE), like an OSHA-compliant respirator, and you'll need to be okay with regularly working in confined spaces, narrow aisles, or passageways (you know, where critters live).</li></ul>Terminix companies are proud to be Affirmative Action (AA) and Equal Opportunity Employers (EOE) inclusive of veterans and those with disabilities.California residents click here to review your privacy rights. tinyurl.com/CANotice2023

Apply