Customer Service Representative | Molly Maid Of Surrounding Richmond

Molly Maid, LLC Ashland , VA 23005

Posted 2 months ago

content="Description Molly Maid of Surrounding Richmond seeks a versatile candidate to assist in managing day-to-day customer relationships. Primary responsibilities include telephone sales (not cold-calling), telephone customer service, customer appointment scheduling, customer account reconciliation, and oversight of office operations.

Position reports directly to the customer service manager and owner. The preferred candidate is full time, Monday-Friday (generally 8:00 AM-5:00 PM). Our key position requires problem-solving and working independently in a VERY FAST-PACED/HIGH-VOLUME SALES AND SERVICE ENVIRONMENT. Skills/ Requirements EDUCATION & EXPERIENCE Direct and successful experience in telephone sales and/or telephone customer service Proven record of success in guiding and/or training others (preferably entry-level workers) Bachelor's degree preferred, but previous skill-developing work experience can substitute for a degree REQUIREMENTS Pleasant and professional telephone skills Highly organized and detail-oriented Exceptional interpersonal, persuasion, and articulation skills-for communicating effectively with a diversity of customers and employees Excellent grammar and composition skills Math computation skills (percentages, time calculation/rounding, fractions). Computer literate-to include WORD, EXCEL, and scheduling software Ability to focus on sales objectives-and achieve desired results Team player mindset (always possesses the willingness and ability to pitch in with whatever is needed to get the job done for customers and employees TO APPLYApplicants MUST submit BOTH a COVER LETTER and a RESUME (no phone inquiries, please). Equal Opportunity Employer Job Type: Full-time" />

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Customer Service Representative Ashland, VA

Espaol

Future Opening: Customer Service Representative

Full Time Ashland, VA

Description

Molly Maid of Surrounding Richmond seeks a versatile candidate to assist in managing day-to-day customer relationships. Primary responsibilities include telephone sales (not cold-calling), telephone customer service, customer appointment scheduling, customer account reconciliation, and oversight of office operations.

Position reports directly to the customer service manager and owner. The preferred candidate is full time, Monday-Friday (generally 8:00 AM-5:00 PM). Our key position requires problem-solving and working independently in a VERY FAST-PACED/HIGH-VOLUME SALES AND SERVICE ENVIRONMENT.

Skills/ Requirements

EDUCATION & EXPERIENCE

  • Direct and successful experience in telephone sales and/or telephone customer service

  • Proven record of success in guiding and/or training others (preferably entry-level workers)

  • Bachelor's degree preferred, but previous skill-developing work experience can substitute for a degree

REQUIREMENTS

  • Pleasant and professional telephone skills

  • Highly organized and detail-oriented

  • Exceptional interpersonal, persuasion, and articulation skills-for communicating effectively with a diversity of customers and employees

  • Excellent grammar and composition skills

  • Math computation skills (percentages, time calculation/rounding, fractions).

  • Computer literate-to include WORD, EXCEL, and scheduling software

  • Ability to focus on sales objectives-and achieve desired results

  • Team player mindset (always possesses the willingness and ability to pitch in with whatever is needed to get the job done for customers and employees

TO APPLY

Applicants MUST submit BOTH a COVER LETTER and a RESUME (no phone inquiries, please).

Equal Opportunity Employer

Job Type: Full-time

Molly Maid's Promise to You

This is a family job like no other. By joining the team of an independently owned and operated Molly Maid franchise, you'll be part of the Molly Maid family.

And you'll be part of all the families whose houses you'll help hold together. Whose kids you'll see grow up. With generous pay, a family-friendly schedule, and access to a franchisee supplied vehicle, this is a job that'll love you back.

Molly Maid Jobs

We pride ourselves on making a difference in our customers' lives by providing high-quality home cleaning services from a name you can trust. We've been cleaning homes for over 30 years and know that our focus on great customer service and taking care of our employees will always be our priority.

Our employee-focused culture is the heart of our organization and we love to recognize our independently owned and operated franchisees' employees for their hard work through the Excellence in Action Award and All Star Hall of Fame. Recognizing individual achievement is so important to our entire Molly Maid system. Learn more about the jobs for which our independently owned and operated franchisees are hiring.

Ms.

Molly Foundation

Come join a brand who cares and gives back to our community. Molly Maid LLC and many of its franchisees support victims of domestic violence through the Ms.

Molly Foundation, a 501c3 charitable organization founded in 1996. The Ms.

Molly Foundation was formed by Molly Maid Founders David and Karen McKinnon because one in four women are victims of domestic violence in their lifetime.

While millions of victims report this crime, there are many others who are just too afraid their situation is beyond anyone's help. The Ms.

Molly Foundation empowers communities by raising awareness and financial support to help shelters and agencies stop the cycle of violence in the home and gives victims of domestic violence a second chance at happiness.

Learn More about the Ms.

Molly Foundation.



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VIEW JOBS 10/13/2020 12:00:00 AM 2021-01-11T00:00 content="Description Molly Maid of Surrounding Richmond seeks a Customer Service Representative to assist with day-to-day customer relationships during the summer of 2019. Primary responsibilities for the summer candidate include: Telephone sales (not cold-calling) Telephone customer service Customer appointment scheduling Customer account reconciliation General administration of office operations Position reports directly to the Customer Service Manager and owner. The temporary position is full time, Monday-Friday (generally 8:00AM-5:00PM); there may be some weekly hours beyond forty. Selected candidate will begin work in May/June 2019, and she/he must be able to work without interruption until mid-August. 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Primary responsibilities for the summer candidate include: * Telephone sales (not cold-calling) * Telephone customer service * Customer appointment scheduling * Customer account reconciliation * General administration of office operations Position reports directly to the Customer Service Manager and owner. The temporary position is full time, Monday-Friday (generally 8:00AM-5:00PM); there may be some weekly hours beyond forty. Selected candidate will begin work in May/June 2019, and she/he must be able to work without interruption until mid-August. 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By joining the team of an independently owned and operated Molly Maid® franchise, you'll be part of the Molly Maid family. And you'll be part of all the families whose houses you'll help hold together. Whose kids you'll see grow up. With generous pay, a family-friendly schedule, and access to a franchisee supplied vehicle, this is a job that'll love you back. Molly Maid Jobs We pride ourselves on making a difference in our customers' lives by providing high-quality home cleaning services from a name you can trust. We've been cleaning homes for over 30 years and know that our focus on great customer service and taking care of our employees will always be our priority. Our employee-focused culture is the heart of our organization and we love to recognize our independently owned and operated franchisees' employees for their hard work through the Excellence in Action Award and All Star Hall of Fame. Recognizing individual achievement is so important to our entire Molly Maid system. Learn more about the jobs for which our independently owned and operated franchisees are hiring. Ms. Molly Foundation Come join a brand who cares and gives back to our community. Molly Maid LLC and many of its franchisees support victims of domestic violence through the Ms. Molly Foundation, a 501c3 charitable organization founded in 1996. The Ms. Molly Foundation was formed by Molly Maid Founders David and Karen McKinnon because one in four women are victims of domestic violence in their lifetime. While millions of victims report this crime, there are many others who are just too afraid their situation is beyond anyone's help. The Ms. Molly Foundation empowers communities by raising awareness and financial support to help shelters and agencies stop the cycle of violence in the home and gives victims of domestic violence a second chance at happiness. Learn More about the Ms. Molly Foundation. Molly Maid, LLC Ashland VA

Customer Service Representative | Molly Maid Of Surrounding Richmond

Molly Maid, LLC