Customer Service Representative - Maryville, IL

Kennelwood Inc Glen Carbon , IL 62034

Posted 1 month ago

Kennelwood Pet Resorts of St. Louis, MO and the Metro East is hiring full-time and part-time Customer Service Representatives.

Are you ready to take your customer service skills to the next level by combining them with something that you're passionate about? Do you love animals? Could you keep our established clients happy and help win over new ones? If so, read on!

Awesome perks include paid training, bringing your pet to work, free boarding, free Day Camp services, and heavily discounted grooming and training services.

We also offer a great benefits package for full-time employees which includes medical, dental, vision, life insurance, a matching 401(k), and paid time off.

We are currently hiring Customer Service Representatives for our Chesterfield, Page & Lindbergh, Manchester, St. Peters, South County, Maryville, Il and O'Fallon, Il locations.

ABOUT KENNELWOOD PET RESORTS

Since 1974, we have been the industry leader, creating best practices that have been duplicated by other pet care businesses and helped to shape our industry's standards. We offer many unique services.

We have eight convenient pet resort locations in the Greater St. Louis Area and the Metro East.

We owe everything to our highly skilled staff who are on duty 24 hours a day, 365 days a year providing the ultimate care to our clients' beloved dogs and cats. We provide a challenging and rewarding work environment. There are always opportunities to advance for team members who stand out!

A DAY IN THE LIFE AS A CUSTOMER SERVICE REPRESENTATIVE

As a Customer Service Representative, you arrive each day determined to provide quality and efficient customer service to each and every client--whether internal or external, two-legged or four-legged. As the first point of contact for most of our services, you play an essential role in establishing trust with our current and future clients.

You are always professional as you take reservations, answer questions, and resolve concerns both in person and over the phone. You greet clients warmly as you check their pets in for services such as boarding, grooming, Day Camp, or dog training.

You always listen carefully and ensure that each pet parent's instructions and needs are communicated correctly to the appropriate personnel. You keep accurate and organized records on all incoming and outgoing clientele.

QUALIFICATIONS

  • Ability to type at least 25 WPM

  • Basic computer proficiency

  • Familiarity with multi-line phone systems

  • Comfortable working around animal hair and dander

  • Customer service experience

  • A love for cats and dogs

Any sales experience would be a plus! Are you a people person who loves animals too?

Do you prioritize tasks effectively? Do you have excellent communication both in person and on the phone? Do you work well as part of a team?

Are you friendly and courteous in person and on the phone? Are you flexible? If so, you might just be perfect for this position!

WORK SCHEDULE

Our pet resort office hours are 7:00 am to 6:00 pm, so this position requires flexibility within those hours. We are also open 7 days a week, therefore weekends and holidays are part of the job.

ARE YOU READY?

If you feel that you would be right for this position working around animals, please fill out our 3-minute, mobile-friendly application. We look forward to meeting you!



icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Customer Relations Specialist Part Time Glen Carbon IL

Valvoline Instant Oil Change

Posted 2 weeks ago

VIEW JOBS 4/5/2019 12:00:00 AM 2019-07-04T00:00 Schedule : Part Time Location : Glen Carbon, IL US JobDescription : Accelerate your potential Geared for the Driven Interested in a rewarding career with great pay, outstanding benefits and the opportunity to grow? Valvoline Instant Oil ChangeSM (VIOC), a division of ValvolineTM, is hiring Customer Relations Specialists. Whether you're looking for a part-time job with flexible hours or a full-time career with unrivalled advancement potential, you'll find it all at VIOC. With an award-winning training program and fair and honest values, we're here to help you reach every milestone and have some fun in between. What you'll do As a Customer Relations Specialist, you are often the first face our customers see and the voice between customers and technicians. This is the perfect part-time position for those with busy lives or just want to make a little extra income. The best part is you'll have a flexible schedule and never have to work late nights - all while working with our friendly team. * Deliver a positive first impression to each guest with a warm, friendly greeting * Adhere to all company policies and SuperPro® 10 procedures * Perform basic vehicle maintenance checks * Assist technicians by visually verifying and performing call-outs to ensure all necessary services have been performed correctly * Maintaining a clean and safe workplace How you'll succeed * You are friendly and willing to work as part of customer-focused team * Have effective interpersonal, oral communication skills * A willingness to learn and work efficiently * Ability to lift up to 50 pounds * Be able to stand for extended periods of time and climb stairs * Have full mobility and are able to twist, stoop and bend * Access to reliable transportation Why choose a career with VIOC? For over 30 years, we've been bringing the convenience of fast, friendly maintenance service to busy people. Today, we operate over 1,100 locations across the U.S. and growing. We're passionate about cars, but we're really in the business of taking care of people. We live by the policy of promoting from within and maintaining an unwavering dedication to hiring, developing and supporting the best talent in the world. Isn't it time you aligned your career to your needs? Join us today! Benefits include: * Competitive pay & flexible work schedule * On-the-job training * Flexible hours * No late evenings * We promote from within – a commitment we are passionate about * Tuition reimbursement * * Terms and conditions apply and benefits may differ depending on location Valvoline is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. DisplayJobId : 2019-13558 Category : Customer Service/Support Valvoline Instant Oil Change Glen Carbon IL

Customer Service Representative - Maryville, IL

Kennelwood Inc