Customer Service Representative

Leon Medical Centers Miami , FL 33196

Posted 2 months ago

Are you a detail-oriented person with the compassion and patience needed to improve lives? Leon Medical Centers is currently seeking someone with your qualities! We pride ourselves in providing exceptional medical services and patient care and want you to join our family.

Customer Service Representative Job Essentials

  • Receives and screens all customer inquiries and complaints in a professional, courteous, and caring manner.

  • Records patient contacts, including resolution or actions taken. Transfers caller to appropriate party following established conferencing procedures.

  • Shows genuine concern for the caller's needs and problems; maintains open channels of communication for feedback, compliments, and complaints; provides a level of comfort to the caller in showing them that they are dealing with a well-trained professional.

  • Schedules and cancels physician appointments. Records time and date of physician appointments in computer system. Calls patient if there are any changes in the appointment schedule.

  • Provides excellent service to our callers that consistently exceeds expectations.

Primary duties may include, but are not limited to the above summary.

Leon Medical Centers is Miami's leading healthcare services provider serving Medicare patients since 1996. An Equal Opportunity Employer/Disability/Veteran.


  • Fluent in English and Spanish.

  • High School Diploma or equivalent.

  • One year of customer service or customer relations experience

  • Excellent verbal and written communication skills.

  • Ability to work effectively independently and in a team environment.

  • Must be patient in dealing with an elderly population and sympathetic to hearing or vision deficiencies.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Customer Service Representative


Posted 5 days ago

VIEW JOBS 5/24/2020 12:00:00 AM 2020-08-22T00:00 Return to Job Search Customer Service Representative Are you an enthusiastic, highly motivated person that would love to start your career in the retail industry with U-Haul? If you are looking for an excellent opportunity that will allow you to grow in an exciting work place; look no further. U-Haul is growing with more than 1700 Moving and Storage locations in the U.S. and Canada, it's no wonder our company has been an excellent source of career and personal growth opportunities for more than 70 years! We are seeking High Energy, Positive individuals that like to make customers smile! In this role you will be part of a driven team and working alongside with some of the top managers in our industry. As a Customer Service Representative you will enjoy flexible scheduling around school, sports and family life! You will work with other team members who have a similar passion for working with customers and making their day. You will be a part of a team that gives back to your community and environment! Our associates receive opportunities for growth and advancement and can be promoted into Assistant Manager and General Management positions! U-Haul meet our customers' needs and demands. U-Haul's needs for Customer Service Representatives are significantly greater on evenings, weekends, and holidays. Day to day duties of a Customer Service Representative: As a Customer Service Representative you will interface with U-Haul customers to identify what they are looking for so that you can recommend the best moving supplies or storage solutions for their moving needs. A Customer Service Representative will assist customers inside the U-Haul Center by educating them on our products and services, answering questions, and preparing rental invoices. Once properly trained, Customer Service Representatives may also assist customers outside on the lot as well by installing trailer hitches and light wiring harnesses on customer's vehicles, ensuring vehicle fluid levels are properly filled, performing clean-up of trucks, trailers, and other rental items, and accepting equipment returned from rental. Primary responsibilities include: * Interact with our guests in a friendly, fast, courteous and efficient manner * Attention to detail in order to promote positive customer interactions * Hear and sense customer needs and keep your manager and fellow team members informed * Complete training and maintain knowledge by participating in on-line and hands on educational and training opportunities * Take pride in every aspect of your work and perform it with energy and enthusiasm * Be a strong team player, with a commitment to continuous learning who provides high quality service to our customers Click on the link below to learn more about the job. U-Haul offers: * Very Competitive Pay * Flexible Hours * Military Veterans highly encouraged to U-Haul Miami Gardens FL

Customer Service Representative

Leon Medical Centers