Kutol Products Company Sharonville , OH 45241
Posted 2 weeks ago
Customer Service Representative 1st Shift
Work Schedule 8am- 5pm Monday through Friday
$22.00/hour
Allow me to introduce you to Kutol Products Company, we are a thriving hand soap and hand sanitizer manufacturer in Sharonville, Ohio. Every teammate here works towards our larger goal of “Clean Hands for a Healthy World.” If that is a purpose that excites you, please consider joining our team!
Our Customer Service team is responsible for providing outstanding customer service that builds customer relationships and has a positive impact on repeat sales. This role supports our sales department who are charged with growing both our distributor and OEM sales in a business to business sales model.
The varied duties of this role allow candidates to grow their skills, responsibilities of this position include:
Requirements
Education and Experience:
Degree in business management or closely related discipline with a minimum 2 year of work experience in customer service setting or High School Diploma with equivalent work experience. Experience in a manufacturing business to business customer service role preferred.
Knowledge/Skills & Ability:
Excellent communication & telephone skills, ability to serve others enthusiastically with diplomacy and tact
Attention to detail and accuracy
Microsoft Office Outlook, Word, Excel
SAP/ERP
Salesforce
Proficient at data entry
Functional knowledge of office equipment
Ability to learn product line and department procedures
Ability to problem solve and negotiate
Physical/Mental Requirements:
Sit up to 95% of the time
Mental/visual stamina (phones and computer)
Ability to adapt to various situations and learn quickly
Ability to handle pressures of unpleasant callers and a varied volume of calls each day
Benefits
As a company, we offer great perks to our teammates- stability in a thriving industry, competitive pay, and an environment that emphasizes our core values of respect, honesty and fairness. Administrative Office hours are Monday through Friday 8am-5pm. Starting pay is $22/hour with a review and raise after 3 months, on your one year anniversary and annually thereafter. Kutol's benefit package includes medical, dental, vision, 401K and more including profit-sharing when we succeed as a team.
Our TeamMates enjoy working at Kutol because of our shared-fate environment and stability as an established 100+ year old local company. Please note, we are a drug free & tobacco free workplace. Apply now and see why Kutol is a fantastic place to work!
Kutol Products Company