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Customer Service Representative

Expired Job

Jbcstyle Los Angeles , CA 90079

Posted 3 months ago

Title of Job: Customer Service Associate (specialty Boutiques)

Company Description:
Women's Ready-to-Wear Brand
Location: Downtown LA

Responsibilities:
In coordination with sales and production departments accurately enter all customer information, style and costing data and sales orders into database
Allocate all sales orders for customers, working closely with third party warehouse facilities to ensure the timely delivery of merchandise
Liaise with freight forwarder and customs brokers to transport finished goods without delay
Complete export documents for freight forwarders in order to move shipments from US warehouse to end customer
Work closely with specialty wholesale boutique in order to ensure complete satisfaction with our product and service
Monitor all specialty wholesale returns by issuing Return Authorizations and ensuring that they are closed in a timely manner
Maintain meticulous records of all sales orders, shipping transactions and RTVs
Respond to ad hoc data requests from other departments

Requirements:
2+ years of experience in wholesale customer service, preferably apparel
Must have specialty/boutique experience
Knowledge of Full Circle and EDI are a plus
Must be a self-starter with strong communication and organizational skills
Salary: $45,000 - $60,000 plus PTO, dog friendly office and flexible work schedule!
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Customer Service Representative

Expired Job

Jbcstyle