Sunsource Concord , CA 94519
Posted 4 weeks ago
DJ Industrial was founded in 1969 and has grown from a small hose and fitting outlet to a leading designer and manufacturer of Pneumatic, Hydraulic and Precision machined components and systems. DJ Industrial is a SunSource company. www.djindustrial.com
Essential Functions
Support customers and outside sales team
Prioritize and manage your workload in a fast-paced environment
Field 50-100+ emails and phone calls daily
Effectively communicate via email/phone
Process requests for price, delivery, returns, order status, order expedites, product literature, and technical assistance.
Conferring and corresponding with sales reps and customers
Supplying detailed product quotations which include calculating price and shipping
Informing customer of pricing, back orders, delivery, delayed shipments and/or any other problems related to the order process
Attending sales meetings or educational activities to stay up to date on the latest technical developments with our products
Participating in Inside Sales quote follow up activities and outbound calling
Experience, Education and Skills
2+ years of experience and/or a Technical degree preferred
Previous experience working as a customer service or inside sales representative, ideally in a manufacturing or distribution environment; outside sales or purchasing experience within industrial distribution will also be considered.
Proficient with software programs relating to the customer service position including Microsoft Excel, Microsoft Word, E-mail and vendor pricing programs
Working experience with Trend is a plus
Strong analytical, mathematical, and mechanical aptitude
Clear and concise verbal and written communication skills
Would you rather see what we have to offer? Check out SunSource Core Competency video www.sun-source.com
We are an Equal Employment Opportunity Employer M/F/V/D. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. eeopost.pdf (dol.gov). WE PARTICIPATE IN E-VERIFY E-Verify Participation Poster English and Spanish (uscis.gov). If you are an individual with a disability and require an accommodation to complete the application process, please contact recruiting@sunsrce.com to request reasonable accommodation. Only requests for accommodations in the application process will be returned. . Sun-Source | Privacy Policy
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