Customer Service Representative (Inside Sales)

Genuine Parts Company Jacksonville , FL 32277

Posted 5 months ago

Motion Industries' salespeople provide the highest levels of technical support in the industry. Our Customer Service Representatives (Inside Sales) professionally represent the Company to our customers with the knowledge and skills to provide them the product or service they need. Motion Industries offers an excellent benefits package that includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick and holiday pay.

Responsibilities

  • Respond to customer inquiries, provide quotes, and take customer orders

  • Order and source products

  • Negotiate sale and purchase prices

  • Proactively generate sales and promote Company products

  • Expedite backorders

  • Assist with pulling inventory and preparing shipments

  • Assist with customer returns

  • Interact with customers and suppliers to obtain and fill orders correctly

  • Troubleshoot customer concerns

Qualifications

  • Good customer service and communication skills

  • Reliable, organized, detailed, and focused

  • Industry and sales experienced preferred

  • Working knowledge of Microsoft Office suite, especially Outlook and Excel

  • Knowledge of supply chain systems helpful

  • High School Diploma or GED

NMMLOC

GPC believes the fair and equitable treatment of employees, customers, suppliers and other persons is critical to fulfilling its vision and goals. GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender identity, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Wealth Management Customer Service Representative Associate

Deutsche Bank

Posted 5 days ago

VIEW JOBS 7/13/2019 12:00:00 AM 2019-10-11T00:00 Wealth Management Customer Service Representative - Associate Job ID: 3194851 Full/Part-Time: Full-time Regular/Temporary: Regular Listed: 2019-06-27 Location: Jacksonville, United States of America Wealth Management With client assets of around EUR 300 billion (as at September 30, 2017), Deutsche Bank's Wealth Management business is one of the largest asset managers worldwide. We offer affluent clients a broad range of traditional and alternative investment solutions, as well as comprehensive advice on all aspects of Wealth Management. As a trusted partner of wealthy individuals and entrepreneurs, family offices and foundations. We create lasting value for clients. We develop bespoke solutions for our clients around the world, for instance wealth planning across successive generations and international borders, asset management with individual risk management, loans and deposits. All this is possible thanks to our global network, our many years of experience and our close collaboration with the Corporate & Investment Bank and Deutsche Asset Management. We combine financial strength and stability with trustworthy partnership and forward-thinking in order to build sustainable and beneficial client relationships. Position Overview Job Title: Wealth Management Customer Service Representative Corporate Title: Associate Location: Jacksonville, FL Overview: Provide Wealth Management clients with a central point of contact for their Banking Management relationship. Customer service representatives serve as point of contact for clients' banking issues. You will ensure clients are provided with proactive and premier service. What We Offer You: * We offer competitive health and wellness benefits, empowering you to value life in and out of the office * On-site gym, cafeteria, health center, and communal meeting areas * Active engagement with the local community through Deutsche Bank's specialized employee groups * An open seating environment that encourages networking and collaboration across functions and businesses Hear from our people and look inside our office: DB@The MuseYour Role Your Role What You'll Do: * Field and respond to customer inquiries, including problem solving and fact finding for both the client and the front office * Develop strong working relationship with the clients and understand their banking needs * Develop and maintain working relationships with clients, front office, implementation, operations, and product teams * Provide the necessary support to front office in understanding and handling the various facets of a customer relationship * Comply with bank policies regarding overdrafts, account openings, account and product documentation, and funds control * Communicate with clients on topics of interest and concern Skills You'll Need: * Experience in Cash Management Customer Service or similar environment (e.g. treasury) in a large financial institution * Excellent understanding of Cash Management products and payment mechanisms * IT literate in Microsoft software applications * Bilingual (Spanish) is a plus Skills That Will Help You Excel: * Creative thinker – able to suggest innovative solutions to meet clients' needs, and which will work given legal, tax and compliance restrictions * Highly motivated to succeed – enthusiastic about the role, with the ability to take the initiative and be proactive * Resilience and commitment – able to work under tight deadlines and pressure * Be flexible with working hours * Problem Solver – understands the problem, ask the right questions, independent decision making * Compliant solutions provided and introduced to the right sales team for client product needs * Excellent communicator – able to build rapport with people at all levels of seniority * Strong presentation skills – confident style, ability to explain product information clearly and effectively About Deutsche Bank We are Germany's leading bank with strong positions in Europe and significant presence in the Americas and Asia Pacific. We're driving growth through our strong client franchise, investing heavily in digital technologies, prioritizing long-term success over short-term gains, and serving society with ambition and integrity. We serve our clients' real economic needs in commercial and investment banking, retail banking and transaction banking, and provide ground-breaking products and services in asset and wealth management. That means a career packed with opportunities to grow and the chance to shape the future of our clients. For candidates applying for positions in the US: Deutsche Bank is an Equal Opportunity Employer - Veterans/Disabled and other protected categories. Click these links to view the "EEO is the Law" poster and pay transparency statement. Deutsche Bank Jacksonville FL

Customer Service Representative (Inside Sales)

Genuine Parts Company