Customer Service Representative In Texarkana, TX

Family Dollar Stores, Inc. Texarkana , TX 75504

Posted 3 months ago

General Summary:

As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.

Principle Duties & Responsibilities:

  • Provides customer engagement in positive and approachable manner.

  • Assists in maintaining a clean, well-stocked store for customers during their shopping experience.

  • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.

  • Independently stocks shelves and recovers merchandise in the store.

  • Accurately handles customer funds and processes transactions using the POS system.

  • Remains constantly aware of customer activity to ensure a safe and secure shopping environment.

  • Performs all other duties as assigned in order to maintain an effective and profitable store operation.

Position Requirements:

Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.

Experience: Prefer experience working in retail, hotel, restaurant, grocery, or drug store environments.

Physical Requirements:
Ability to regularly lift up to 40 lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation.

Availability: Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.

Skills & Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Area/Department Supervisor TX Texarkana Market

Kohl's

Posted 6 days ago

VIEW JOBS 9/11/2019 12:00:00 AM 2019-12-10T00:00 JOB SUMMARY (Future Opportunities) Increases customer loyalty, enhances the in-store experience, and creates a positive shopping environment for Kohl's Customers. JOB ACCOUNTABILITIES * Executes workload and distributes tasks to support the customer experience * Serves as leader on duty to ensure a positive and compelling customer experience * Observes associate performance and provides feedback in partnership with Assistant Manager/Store Manager * Delivers the highest level of customer service supporting Kohl's "Yes We Can" culture through effective problem solving Additional responsibilities based on specific supervisor role: Sales Supervisor: * Trains Associates on selling floor operation and best practices * Executes department and fitting room recover and replenishment * Identifies merchandising opportunities to increase sales while improving operations * Ensures team merchandise fixtures and maintains non-promotional signs Service Supervisor: * Trains associates to maximize performance and customer experience * Oversees daily functions of the Cash office (i.e. register and cash balancing, change orders, authorizing voided transactions, supplies, over/short research) * Maintains organization of the registers and service desk areas * Supervises and assists in accurate and efficient processing of customers' requests and transactions Stockroom Operations Supervisor: * Ensures accuracy of paperwork, vendor returns, transfers, and all other merchandise handling functions * Advocates and executes Kohl's best practices including continuous flow, ad set, and merchandise presentation * Ensures merchandise is prepped for merchandising process and sales floor is customer ready * Maintains stockroom organization and other operation guidelines and inspects/maintains all equipment QUALIFICATIONS REQUIRED * Effective verbal and written communication skills * Basic math and reading skills, legible handwriting, and attention to detail * Basic computer skills * Ability to work as part of a team and interact effectively with others * Ability to lift 50 pounds on an occasional to frequent basis PREFERRED * Prior experience in sales, customer service, or other work with the public * Prior experience working with a team * Kohl's Texarkana TX

Customer Service Representative In Texarkana, TX

Family Dollar Stores, Inc.