Customer Service Representative - Houston

Tanger Factory Outlet Centers, Inc. Texas City , TX 77591

Posted 3 months ago

Are you a customer service driven, motivated teammate searching for a chance to define your current skills and experience? Do you long for more variety and excitement in your job?

As a Customer Service Representative with Tanger Outlets, your work will matter. We ensure a great experience working alongside other talented and self-motivated people. Our mission is to provide our shoppers the latest most popular brands at the best prices anywhere. Join us as we work to provide a compelling shopping experience for our customers.

If you love servicing customers in an exciting, dynamic, and fast-paced environment, then this is the job for you.

  • Tanger offers a dynamic learning environment in a fun and exciting setting.

  • As the face of Tanger, you are a Tanger Ambassador, serving on the front line to build relationships, help tackle customer concerns, and deliver superior customer service.

We offer excellent benefits for our part-time team members, to list a few:

  • Competitive salary

  • 401(k) with generous employer match

  • Voluntary Accident/Cancer/Critical Care Insurance

  • Paid bereavement leave

  • Paid holidays

  • Paid time-off

  • Rewards and Recognition

So how can you contribute to what we do?

  • Exhibit a positive attitude and enthusiastically share the excitement of Tanger Outlets with shoppers, vendors, and tenants.

  • Relate to others by listening attentively and assisting customers with questions to find resolution to problems.

  • Answer incoming phone calls cheerfully and greet customers with a big smile and willingness to assist.

  • Encourage customers to participate in TangerClub and collect customer email addresses.

  • Work cohesively with our CSR and management teams to position Tanger Outlets as a primary shopping destination.

What will you bring to us?

  • Your reliability and ability to work flexible hours including some weekends and holidays.

  • Comfortable using Microsoft Office suite including Word and Excel.

  • Possess Cash register and exceptional Customer Service experience.

Partner with Tanger Outlets and be a part of our extraordinary team!

Tanger Outlets is headquartered in Greensboro, NC. A publicly-traded Real Estate Investment Trust (REIT), we focus on the development, acquisition, ownership, operations and management of upscale outlet centers throughout the US and Canada. Tanger provides a unique combination of social experience, branded merchandise variety and consistent value that provides an experience so compelling, shoppers return over and over with their family and friends. We could not do all of this without our amazing team. Our employees form the entrepreneurial spirit that has been a Tanger hallmark since our founding. It is what makes us a First Choice shopping experience and First Choice employer.

Tanger Outlets has a fast-paced, entrepreneurial culture that values a diverse workforce. With an emphasis on diversity, Tanger is proud to be an Equal Opportunity Workplace. All employment decisions are based on qualifications, merit, and business need.

E-Verify is a registered trademark of the U.S. Department of Homeland Security.

EOE. Drug Free Workplace. A background check will be conducted for this position. Tanger Management, LLC participates in E-verify.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Customer Service Representative

Aaron's, Inc

Posted 1 week ago

VIEW JOBS 2/15/2020 12:00:00 AM 2020-05-15T00:00 Customer Service Representative Apply Now Save Job View Saved Jobs Job ID 2176 Date posted 02/14/2020 We are Aaron's - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job – it is a career with purpose. Aaron's Customer Service Representatives drive sales by providing a welcoming, supportive customer experience unmatched in our industry. They help bring our customers one-step closer to their goals of ownership and are critical to the success of our stores. As a Customer Service Representative, you will support in-store, telephone, and direct marketing sales, assist with merchandising, and process renewal payments. Skills for Success Customer Service Representatives thrive in a fast-paced environment and are positive and professional problem-solvers motivated to do whatever it takes to help our customers achieve their goals. Customer Service Representatives can connect and relate well to people, listen attentively, explain things simply and easily. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work * Assist customers on the showroom floor * Accept and process customer payments * Direct customer opportunities to the Sales Manager as it relates to service and sales * Maintain the appearance and organization of the customer transaction counter * Assist in the maintenance of the showroom including but not limited to cleaning, organizing, and organizing merchandise * Maintain regular mailing campaign to drive revenue and partner with sales manager on sales campaigns * Input customer information for new lease agreements purposes * Update customer information and account statuses * Answer incoming phone calls and route to the appropriate team member * Meet and exceed daily, weekly and monthly sales goals * Process order forms and references * File and maintain customer folders and customer files * Any other reasonable duties requested by management Requirements * At least 18 years old * Ability to work schedule of hours varying from 8 am to 9 pm * High School diploma or equivalent preferred * Strong organizational and communication, both verbal and interpersonal skills * High energy with the ability to effectively perform all functions of the store and multitasking effectively * Ability to assist with lifting up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly * General product knowledge preferred * Maintain a professional appearance * Proficient computer skills and telephone etiquette * Strong sales skills in person and via telephone * Uphold the Aaron's Brand and protect company assets * High level of energy in the workplace Rewards Team members enjoy access to career training and advancement opportunities, and are rewarded with competitive compensation and a comprehensive benefits package, which includes: * Paid time off including vacation days, sick days and holidays * Medical, dental & vision insurance * Maternity and Paternity Leave * 401(k) plan with company match * Flexible spending accounts * Life insurance * Disability benefits * Stock Purchase Plan * Team Member purchase discounts About Aaron's At Aaron's we offer sales and lease-to-ownership of specialty items including furniture, consumer electronics, home appliances, and accessories throughout the United States and Canada. Our customers shop at Aaron's for the same reason you should choose us for the next step in your career – our ability to positively influence people's lives. If you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike, join us today. Aaron's is committed to creating a diverse and inclusive work environment, celebrates our team members' differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, military duty, gender expression, genetic information, or any other protected class. Candidates who require accommodation during the recruitment process should contact hrsupport@aarons.com. Aaron's is an Equal Opportunity Employer Aaron's, Inc Texas City TX

Customer Service Representative - Houston

Tanger Factory Outlet Centers, Inc.