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Customer Service Representative

Expired Job

Higher Source Forest , VA 24551

Posted 2 weeks ago

Looking for customer service representatives with sales experience and a Christian based faith.

Call Center Representative Job Duties:

  • Answers incoming customer calls; clarifying desired information, researching, locating, and fulfilling customer requests.
  • Complete transactions regarding billing issues, product inquiries, service questions, and general client concerns.
  • Maintains call center database by entering information during and after each call.
  • Display a high level of professionalism with clients and establish a positive rapport with each caller.
  • Work with the management team to stay updated on product knowledge and stay informed on any changes in company policies.
  • Enhances organization reputation by exploring opportunities to add value to every customer call.
    *

Call Center Representative Skills and

Qualifications:

  • Customer Focus, Customer Service, Data Entry Skills, Listening, Phone Skills, Verbal Communication, Building Relationships, People Skills, Interpersonal Savvy, Problem Solving, Multi-tasking
  • Must be 18 years of age or older.
  • High school diploma/GED required (Associate degree in a business-related field preferred).
  • Ability to remain professional and courteous with customers.
  • Must be available to work evenings, holidays and weekends.
  • Excellent verbal and written communication skills.
  • Must have a minimum of 1-year customer service/sales experience

Job Type: Full-time or part-time

Salary: $13.00 /hour

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Customer Service Representative

Expired Job

Higher Source