Customer Service Representative - Health - BPH - Kanawha Co.

This busy unit consists of employees appointed by the State Registrar to receive, authenticate, and process all vital records including but not limited to birth and death certificates. Under general supervision works in the customer service unit of the Health Statistics Center. Open, date and sort mail. Enter orders for the mail request for certified copies of birth, death and marriage certificates through the order management system. Prepares certified copies with receipts for mailing after reviewing for accuracy. Prepares orders received through the Vitalchek system. Assists customers by telephone regarding status of orders. Serves or relieves as front walk-up office clerk providing face-to-face customer service. Serves or relieves as receptionist on the mail office phone for the Health Statistics Center. Other duties as assigned. 

Click The APPLY Link To Apply Online.  

IMPORTANT: Your eligible score will be based on information provided in your application; therefore, make sure your application is detailed and complete. You MUST complete ALL parts of the application, including the Work Experience section.

ATTENTION: Applicant must verify post high school education by submitting an official transcript or diploma, training or licensure earned pertaining to this position by the closing date of the posting, if not previously verified. If you are claiming Veterans preference, please submit "MEMBER 4" form and/or your VA Letter.

Please attach documents to the online application before submitting it. Or, you may email it to: applicantservices@wv.gov or by mail to: WV Division of Personnel, 1900 Kanawha Blvd. E., Building 3, Suite 500, Charleston, WV 25305.

This announcement is for one or more specific vacancies and only applies to the location(s) indicated. Your application will remain active for this job for 180 days or until the job is filled. Application for this job does not automatically qualify you for other positions. Be sure to submit your application for each position of interest.  To receive an email notice anytime jobs in this or other categories are posted, you may choose to complete a Job Interest Card from the slide-out menu located at the top left of our Job Opportunities page.

Training: Graduation from standard high school or the equivalent.

Experience: One year of full-time or equivalent part-time paid experience in bookkeeping, cashiering or related public contact work.

Substitution: Successful full-time study in an accredited college or university, or resident business or vocational school training may be substituted through an established formula for the required experience.

Special Requirement: Must be eligible for bonding.

The Division of Personnel uses your complete work history to qualify you for positions. Please be as detailed as possible and list all of your past employment.