Customer Service Representative

Graybar Electric Company, Inc. Hampton , VA 23669

Posted 2 months ago

Make a difference.

If you want to be an integral part of a winning sales team in City, State, this Customer Service Representative role at Graybar may be the right fit for you. As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction. You will interact with customers on an ongoing basis, entering orders, handling requests and providing support needed in a timely, professional and courteous manner.

In this role you will:

  • Ensure every customer experience is top notch in quality

  • Handle incoming and outgoing customer calls and written correspondence in a professional, timely manner, ensuring follow up on all customer issues

  • Take an active role in selling Graybar goods and services on inbound calls

  • Provide support on product selection and application

  • Coordinate customer service requests including order entry, pricing, expediting, billing, order maintenance, credit and claims

What you bring to the table:

  • Strong communication skills

  • A passion for customer service

  • Ability to handle a variety of customer situations with enthusiasm and tact

  • Some retail or counter sales experience preferred

  • Two-year or four-year degree preferred

About Graybar

Graybar is a leading North American distributor of electrical, communications and data networking products and a provider of supply chain management and logistics services. Come see why FORBES named us one of the country's Best Large Employers and why we are one of Selling Power's 50 Best Companies to Sell For.

As an employee-owned company, our employees are the key to our success. We provide comprehensive benefits and opportunities for learning and development. Whether you are just starting your career or have years of experience, you will be proud to work for a thriving company with a solid foundation.

As a full-time employee of Graybar, you will have access to a wide variety of benefits & advantages.

Benefits Include:

  • Medical Insurance & Prescription Drug

  • Dental Insurance

  • Vision Plan

  • Life insurance

  • Flexible Spending Accounts

  • Disability Benefits

  • Profit Sharing Plan

  • 401(k) Savings Plan

  • Paid vacation and holidays

Learning & Development Opportunities:

  • Online e-learning courses and interactive webinars

  • On-the-job education and classroom training

  • National training conferences and networking opportunities

  • Educational Reimbursement

Employee Ownership:

  • Eligible employees and qualified retirees may purchase our stock when it is offered under, and only in accordance with, our stock purchase plan

This is your chance to grow your career with Graybar. Apply now and find out what's next for you.

EOE Minorities/Females/Protected Veterans/Disabled

Click the link to view your equal employment rights (EEO Is the Law)

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Customer Service Representative

Graybar Electric Company, Inc.