Customer Service Representative

Job Position: Customer Service Representative

Location: Springdale, Arkansas

Employment Type: Full-time

Benefits: Benefits include medical, dental, vision, paid time off, and a 401(k)

Business: Freight Brokerage Company

Customer Service Representative Job Description

Giltner Logistics is experiencing market growth in the industry and we are proud to be adding to our operations team. If you are eager to achieve your full potential and join a winning team, Giltner Logistics is anxious to show you what we have to offer.

Customer Service Representative Responsibilities

• Setting pick-up and delivery appointments

• Must be able to multi-task in multiple Transportation Management Systems

• Required to utilize the phone daily to solicit customers for freight

• Must be able to construct a professional email

• Must be able to type at least 50 words a minute and 10-key by touch

• Must be proficient with Microsoft suite of applications to include Word and Excel

Customer Service Representative Qualifications

• Legendary Customer Service Skills

• High Attention to Detail

• Excellent Computer Skills

• Work Ethic Second to None

What We Offer

• Opportunity for Professional & Personal Growth

• Medical, Dental, and Vision Insurance

• Flexible Spending Account

• Aflac

• 401(k)

• PTO

Who We Are

We are Growing! Giltner Logistics is an asset-backed third-party logistics provider that offers a unique solution for its customers. By utilizing our extensive carrier network of over 35,000 carriers as well as our two asset-based sister companies, we provide top-of-the-line service throughout the United States, Canada, and Mexico. Giltner's business practices are based on long-term relationships, which means we give our customers and carriers the respect and service they deserve.

Our corporate headquarters is located in Twin Falls, Idaho, and we have over 40 offices throughout the United States. We pride ourselves on the customer service we offer and the level of work ethic we adhere to.

• Pre-employment reference checks, background check, and drug screen are required for all positions within Giltner.