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Customer Service Representative- Full-Time Temp
Sea Mar Community Health Centers
Tacoma , WA 98401
Posted 3 months ago
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There are 10 Full-time temporary entry level position available in our Managed Care Office located in Tacoma WA. This positions assist patients to access & establish medical care, and other related services.
Under the direction of the Managed Care Department Head, they pro-actively contact customers, assist in scheduling their initial appointment, answer questions regarding online application processes, and provide linkage to various services and programs.
The qualified applicant must have strong multi-tasking skills and exceptional customer service experience, excellent communication skills and the ability to operate with a high level of professionalism.
In addition they must demonstrate strong time management and organizational skills and must be detail oriented.
They are expected to have a strong work ethic, exercise good judgment, maintain strict confidentiality, and have the ability to work both independently and as part of a team.
They must also be able to work in a fast paced environment and meet established goals and deadlines.
Qualifications: High School diploma or equivalent is required.
Experience in social services, healthcare, case management or call center is a plus. Applicant must be able to communicate fluently in both English and Spanish both written and orally. Applicant must be able to work schedules between 8AM to 8PM and Saturdays.
Computer skills are a must with emphasis on MS Excel and Word. The ideal applicant must have their own transportation, a Washington State drivers license and insurance. Applicants will be required to complete a pre-hire competency test.
To apply for this position, complete the online application and click submit. If you have any questions regarding the position, email Harry Franqui at