Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Customer Service Representative FT

Expired Job

Speedway Delaware , OH 43015

Posted 4 months ago

Position Summary:

Specializes in providing outstanding service to customers while running a register and working on the sales floor; ensures that items meet the required stock levels and presentation standards; and that cleanliness and safety standards are met or exceeded; greets customers in a friendly manner and suggestively sells products to help increase sales; makes effort to ensure that customers leave with a good impression of the Company and are likely to return

Position Responsibilities:

  • Provides positive, personalized customer service by greeting each customer in a friendly manner, assisting with purchases, suggestively selling and making sure products are available for purchase

  • Runs a Point of Sale (POS) system and monitors customer lines in order to expedite the sales process; interrupts all other activity when customer service is needed

  • Maintains knowledge of products and services offered by the Company and knows how to complete associated transactions

  • Adheres to Federal, State and local regulations and prohibits the sale of age restricted products to individuals under the minimum age requirement

  • Takes an active role in promoting programs introduced by the Company; ensures established standards are adhered to

  • Listens and responds to customer requests, follows immediate customer satisfaction guidelines to resolve customer concerns and forwards information to Management as needed

  • Cleans and maintains the store area including, but not limited to, cleaning counters, equipment, floors, cabinets and external areas. Performs light maintenance duties as assigned

  • Helps ensure equipment is operating correctly. Communicates to Management when maintenance is needed

  • Learns and follows applicable policies and procedures including, but not limited to, grooming, cleanliness, uniform policy, eating, drinking and smoking policy and overall professional appearance, as is outlined in the Company Operations Manual

  • Integrates HES into daily job performance and assists in maintaining a safe environment for customers, employees and self

  • Follows and complies with all health and sanitation procedures and adheres to safe work practices

  • Helps ensure proper stock levels, dating and rotation of all food products and supplies

  • Attends Company required training programs; assists in training fellow store associates on existing and new training programs as needed

  • Provides suggestions for and actively participates in improving sales, margins and execution of Merchandising/Marketing programs

  • Reports all time worked, on or off site, for appropriate compensation

  • Completes other duties, including special projects, as assigned by Management

Requirements

Education Requirements:

  • No requirement

Experience Requirements:

  • Customer service experience preferred

Skill Requirements:

  • Basic computer skills

  • Exceptional customer service skills

  • Good verbal and written communication skills

  • Understanding of store functions and operations

  • Capable of working in a fast-paced environment and ability to work as a member of a team

  • Ability to model proper workplace behavior, including being respectful, honest and fair

  • Ability to perform repeated bending, kneeling, twisting and overhead reaching

  • Ability to work in intermittent temperature, e.g., outside by the pumps and in the cooler

  • Ability to stand for an entire shift

  • Ability to frequently lift between 5 to 20 pounds

  • Ability to occasionally lift up to 50 pounds

Note: Not authorized to drive for Company business


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Senior Customer Support Engineer

General Electric

Posted 7 days ago

VIEW JOBS 12/3/2018 12:00:00 AM 2019-03-03T00:00 Senior Customer Support Engineer * GE Healthcare * Entry-Level * Posted 9/17/2018 7:55:00 PM * 3173278 * Job Function: Services * Business Segment: Healthcare Digital Location(s): United States; Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming Role Summary: Provide expert software support services for customers in an individual contributor role. Support customers experiencing technical or application workflow issues displaying an in-depth client workflow or technical difficulties displaying in-depth technical knowledge of the technology in the Software Products. Working knowledge of operating system (for example file transfer, etc.). Requires the ability to communicate effectively regarding application/technical issues. Essential Responsibilities: Uses advanced troubleshooting techniques, clinical knowledge and/or programming skills to make needed modifications to customer database to ensure information integrity for the customer Uses advanced troubleshooting techniques, clinical expertise/knowledge and/or programming skills to analyze and resolve customer issues as assigned in compliance with the standard turn-around time or project milestones Supports product or application with little or no assistance, while maintaining a high level of quality following all GEHC department standards Is responsible for quality solutions to be implemented at client sites as well as working with other analysts/engineers in addressing application/product integration issues Understands and follows corporate, divisional and departmental standards Adheres to and advances the use of GEHC coding conventions, debugging techniques, tools, and documentation. Expert in the use of a wide range of debugging techniques Analyzes and resolves complex application/software issues with minimum assistance Assists in conducting business evaluations and document findings in the agreed upon turn-around times Serve as an escalation point within the team to increase knowledge and decrease escalations Acts as a resource, coach, and mentor as applicable, including serving as a functional resource to staff and customers Identify knowledge gaps and trends to develop training and build the skills of fellow engineers Specifies, sets up, codes, and processes complex conversion and interfaces for assigned clients as applicable - meeting all project plan dates set Displays in-depth knowledge to support multiple products or suites with little or no assistance, while maintaining a high level of quality and following all GEHC department standards Has a concentration in/familiarity with other applications to develop integration expertise May write or contribute user/technical documentation and case notes Meets with customers as necessary, analyzes their needs, and provides insight into products and their functionality May be required to work overtime, on-call, weekends, and holidays Identify and report any personal quality or compliance concerns immediately to the Quality Organization Ensure timely dispatch closure Ensure completion of all field modifications instructions (FMI's) within prescribed timeframe Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible Flexibility to provide onsite support, as needed Provides advanced customer support in 24x7 environment Qualifications/Requirements: Basic Qualifications: Bachelor's Degree with minimum of 3 years technical or clinical working experience or Associates Degree and 5 years of technical and/or clinical customer support experience or High School Diploma/GED and High School and 7 years of customer support experience. Computer skills to include knowledge of software programing and database applications or clinical expertise Ability to work independently with minimum direction Effective communication skills. Demonstrated ability to effectively interface with cross-functional teams Eligibility Requirements: Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job. Desired Characteristics: Bachelor's Degree in Computer Science, IT or related field or a Clinical degree Knowledge/experience with the healthcare industry Strong customer-service skills Highly motivated team-player Prior project or technical leadership experience Demonstrated ability to train/mentor peers Ability to stay calm in pressurized situations and coach people through solving problems Ability to drive improvements in efficiency knowledge of GE Healthcare products preferred Proficient in Microsoft Office Suite, Excellent computer skills, Networking ability #DTR About Us: GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry. GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Locations: United States; Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming GE will only employ those who are legally authorized to work in the United States for this opening. General Electric Delaware OH

Customer Service Representative FT

Expired Job

Speedway