Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Customer Service Representative FT

Expired Job

Speedway Cape Coral , FL 33904

Posted 2 weeks ago

Position Summary:

Specializes in providing outstanding service to customers while running a register and working on the sales floor; ensures that items meet the required stock levels and presentation standards; and that cleanliness and safety standards are met or exceeded; greets customers in a friendly manner and suggestively sells products to help increase sales; makes effort to ensure that customers leave with a good impression of the Company and are likely to return

Position Responsibilities:

  • Provides positive, personalized customer service by greeting each customer in a friendly manner, assisting with purchases, suggestively selling and making sure products are available for purchase

  • Runs a Point of Sale (POS) system and monitors customer lines in order to expedite the sales process; interrupts all other activity when customer service is needed

  • Maintains knowledge of products and services offered by the Company and knows how to complete associated transactions

  • Adheres to Federal, State and local regulations and prohibits the sale of age restricted products to individuals under the minimum age requirement

  • Takes an active role in promoting programs introduced by the Company; ensures established standards are adhered to

  • Listens and responds to customer requests, follows immediate customer satisfaction guidelines to resolve customer concerns and forwards information to Management as needed

  • Cleans and maintains the store area including, but not limited to, cleaning counters, equipment, floors, cabinets and external areas. Performs light maintenance duties as assigned

  • Helps ensure equipment is operating correctly. Communicates to Management when maintenance is needed

  • Learns and follows applicable policies and procedures including, but not limited to, grooming, cleanliness, uniform policy, eating, drinking and smoking policy and overall professional appearance, as is outlined in the Company Operations Manual

  • Integrates HES into daily job performance and assists in maintaining a safe environment for customers, employees and self

  • Follows and complies with all health and sanitation procedures and adheres to safe work practices

  • Helps ensure proper stock levels, dating and rotation of all food products and supplies

  • Attends Company required training programs; assists in training fellow store associates on existing and new training programs as needed

  • Provides suggestions for and actively participates in improving sales, margins and execution of Merchandising/Marketing programs

  • Reports all time worked, on or off site, for appropriate compensation

  • Completes other duties, including special projects, as assigned by Management

Requirements

Education Requirements:

  • No requirement

Experience Requirements:

  • Customer service experience preferred

Skill Requirements:

  • Basic computer skills

  • Exceptional customer service skills

  • Good verbal and written communication skills

  • Understanding of store functions and operations

  • Capable of working in a fast-paced environment and ability to work as a member of a team

  • Ability to model proper workplace behavior, including being respectful, honest and fair

  • Ability to perform repeated bending, kneeling, twisting and overhead reaching

  • Ability to work in intermittent temperature, e.g., outside by the pumps and in the cooler

  • Ability to stand for an entire shift

  • Ability to frequently lift between 5 to 20 pounds

  • Ability to occasionally lift up to 50 pounds

Note: Not authorized to drive for Company business


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Customer Service Representative

TMX Finance Family Of Companies

Posted 1 week ago

VIEW JOBS 9/13/2018 12:00:00 AM 2018-12-12T00:00 > Job Description Customer Service Representative Cape Coral, Florida As a Customer Service Representative, you will be a vital contributor to a team dedicated to making a difference. Our CSRs know all about our products, and use that knowledge to work enthusiastically and compassionately with customers' day-in and day-out to serve their financial needs. You'll strive to reach and surpass key performance indicators and will demonstrate your motivation by seizing learning and training opportunities to take you to the next level. And we'll provide every resource for you to do just that - develop your skillset and excel in your career. Essential Duties and Responsibilities * Work to meet your team's sales goals by selling loan and pawn products to consumers, identifying local marketing strategies, leveraging business to business partnership opportunities, obtaining referrals, participating in community events, and more. * Develop customer relationships and provide unrivaled customer service in order to build new business, maintain store profitability, and further brand loyalty and recognition. * Maintain customer information in the Point of Sale system with integrity to ensure transactions and private details remain protected. * Uphold compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. talented individuals across the country aligned with and committed to our Company's mission and values. The face of our Company, our store operators work in a fast-paced, dynamic, and energetic environment and consistently produce superior results. Responsible for managing our stores, generating revenue, and being an integral part of their communities, they use their love for business, people, and service to build relationships with our customers and help people every day. The TMX Finance Family of Companies® ('the Company') is one of the largest consumer specialty finance organizations in the United States. With companies that include TitleMax®, TitleBucks®, and InstaLoan®, the Company provides a diversified product offering. These companies are represented nationwide and their growth has created a wealth of career opportunities in both our stores and at our corporate offices. If you are looking for a dynamic career with significant earning potential and advancement opportunities, you've come to the right place. Standing, walking, sitting, repetitive movements and use of mechanical controls, such as keyboard, are frequently required. All TMX Finance Family of Companies® Are Equal Opportunity Employers. D919, R104, Cape Coral FL-1-INL-11835, 11835, CSR11835-Customer Service Representative Job Requirements Minimum Qualifications * High School Diploma or equivalent required * Sales-oriented mentality and passion for customer service * Excellent verbal and written communication skills * Ability to work in a fast-paced environment and handle multiple competing tasks with ease * Ability to work phone, Point of Sale, Microsoft Office, and other systems * Use of personal vehicle required as well as the ability to drive on Company business throughout the workday * Credit and criminal background check required to include MVR (state exemptions may apply) * Valid driver's license and car insurance * Must be at least 19 years of age * Ability to work store hours of operation, including Saturdays Preferred Qualifications * Associate's Degree or higher * Bilingual English/Spanish is a plus Our Business The CSR is a member of the Store Operations team, a group of diverse and talented individuals across the country aligned with and committed to our Company's mission and values. The face of our Company, our store operators work in a fast-paced, dynamic, and energetic environment and consistently produce superior results. Responsible for managing our stores, generating revenue, and being an integral part of their communities, they use their love for business, people, and service to build relationships with our customers and help people every day. The TMX Finance Family of Companies® ('the Company') is one of the largest consumer specialty finance organizations in the United States. With companies that include TitleMax®, TitleBucks®, and InstaLoan®, the Company provides a diversified product offering. These companies are represented nationwide and their growth has created a wealth of career opportunities in both our stores and at our corporate offices. If you are looking for a dynamic career with significant earning potential and advancement opportunities, you've come to the right place. Standing, walking, sitting, repetitive movements and use of mechanical controls, such as keyboard, are frequently required. All TMX Finance Family of Companies® Are Equal Opportunity Employers. TMX Finance Family Of Companies Cape Coral FL

Customer Service Representative FT

Expired Job

Speedway