Customer Service Representative FT

Speedway Romeoville , IL 60446

Posted 2 months ago

START YOUR STORY AT SPEEDWAY!

Speedway is focused and dedicated to your success! We are committed to ensuring our employees receive proper training in order to provide excellent customer service to our customers on every visit. We offer full and part time opportunities that will work with your schedule.

Speedway offers best in class benefits including:

  • Weekly paychecks and paid holidays at 2x pay for all hours worked

  • Paid vacation (full-time positions)

  • Coverage in medical, dental, life, and vision insurances eligible upon enrollment (full-time positions)

  • Tuition Reimbursement including GED and Adoption Assistance

  • Immediate eligibility and vesting for 401k plan with a company match of $1.17 per dollar up to 6% of annual salary begins upon enrollment

  • Exciting incentive and rewards programs

What you bring:

  • Meeting and exceeding customer expectations on every visit

  • Maintaining a clean, safe environment to ensure the store is presentable

  • Food preparation including making one of our customer-favorites.coffee!

  • Ensuring proper preparation, presentation, and freshness of all foodservice products

  • Cash handling, fuel transactions, and promoting the Speedy Rewards loyalty program

  • Ability to follow proper health code guidelines

  • The ability to multi-task, perform repeated bending, standing, and reaching, and occasionally lifting up to 50 pounds.

Click here to view the full job description!

Speedway LLC is an Equal Opportunity Employer and is committed to workplace diversity.

Requirements

Experience Requirements:

  • Customer service experience preferred
icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Customer Service Representative

West Side Transport

Posted 1 week ago

VIEW JOBS 4/15/2019 12:00:00 AM 2019-07-14T00:00 Position Title: Customer Service Representative Position Summary: As a Customer Service Representative, your daily duties primarily revolve around customer support for West Side Transport's customers, while communicating effectively across multiple departments, providing excellent customer service for assured success between the customer and West Side Transport. Essential Functions: 1. Completes customer orders within the customer order tracking system, while monitoring all shipments to ensure customers satisfaction. 2. Manage the creation of new customer codes, update and maintain records. Verify customer's hours of operation, address and additional information for successful pick-up and delivery of customer product. 3. Oversee all appointment times to ensure proper loading and unloading times. 4. Completes the necessary functions in TMS systems. Request additional billables as they arise, following through the approval process, updating customer tracking system to reflect any change in customer revenue. 5. Provide customer rates for new or existing customers maximizing revenue for West Side Transport. Effectively communicate to various departments on rate acceptance. 6. Act as the liasion between all parties involved in each transaction with timely communication and follow through. 7. Understand West Side and the customer's needs. Build rapport with all parties with professional interactions and communication. 8. Work with National Account Managers, Sales & all departments. Participate in meetings to improve service and freight needs. Necessary Qualifications: One-year experience in Customer Service or related field required; AS/400 experience preferred but not mandatory. People who are coachable and who accept direction preferred. Excellent customer service and communication skills required. Physical Qualifications: Sitting, talking on the phone and entering data into the computer for extended periods of time required. The above statements reflect the general duties of the position and describe the principal functions and may be adjusted according to the business environment as seen fit by management. West Side Transport Romeoville IL

Customer Service Representative FT

Speedway