Customer Service Representative - Erlanger Veterinary Hospital - KY

We have an exciting opportunity at Erlanger Veterinary Hospital! We are looking to add a full-time Customer Service Representative to our talented team!

Why choose Erlanger Veterinary Hospital?

We aspire to practice the best veterinary medicine for our community with kindness and empathy! Erlanger Veterinary Hospital is a state-of-the-art, full service veterinary hospital, for companion pets, including canines, felines, avians, and exotics. We put our patients first in all that we do and are proud to be and AAHA accredited hospital, and strive to practice from a fear free approach. Our hospital is equipped with the most cutting-edge diagnostic, medical, and surgical equipment, so we can ensure to always provide our patients with the highest level of care. Our veterinary team understands the importance of the special bond each client shares with their pet, that's why we are dedicated to making sure our patients and clients are as comfortable as possible from the moment they step through our doors.

Erlanger Veterinary Hospital might be the right place for you if:

• You're an experienced, and compassionate Customer Service Representative, dedicated to providing each client with outstanding customer service in-person and over the phone.

• You're organized, detail oriented, and have superior communication skills.

• You're an expert multitasker, who is adept at prioritizing tasks, and works well in a high-volume atmosphere.

• You're technologically proficient, and confident in your ability to manage patient charts.

• You want a supportive environment to learn and grow in your profession.

• You're looking to be a part of a thriving hospital, with a wonderful team culture.

Not familiar with the area? Don't worry!

• Erlanger, Kentucky, is a great city with a very welcoming community, there are plenty of community events to partake in, restaurants to enjoy, along with attractions to visit, movies theatres, shopping destinations, and much more. Erlanger is an ideal place to call home, raise a family, and build a thriving career.

We value health, well-being, and professional growth:

• We're offering $16-$18 per hour, commensurate with experience.

• We offer excellent total rewards benefits, inclusive of medical, dental, vision, and life insurance.

• Encore Vet Group will provide up to a 5% match on 401K plans.

• We happily provide a generous CE allowance, as well as time off to attend CE events.

• We contribute a uniform allowance to all full-time and part-time team members.

• Our hospital team members receive discounted pet care for their personal pets.

• Providing PTO, floating holidays, and parental leave to our team members is paramount.

If you think Erlanger Veterinary Hospital might be the right fit for you, and you're interested in exploring our partnership with Encore Vet Group, we'd love to hear from you!

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