Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Customer Service Representative

Expired Job

Intelenet Fort Wayne , IN 46818

Posted 4 months ago

Intelenet is hiring for experienced and entry level Call Center Representatives to provide Customer Service and Technical Support on behalf of our clients in Fort Wayne! Previous customer service experience is preferred, but an outstanding work ethic and strong drive to succeed is a must!

Duties/Responsibilities
  • Responsible for all customer inquiries and questions
  • Provide excellent customer service at all times
  • Follow up to customer inquiries by taking specific action in a timely manner
  • Troubleshoot website problems
  • Enter data from customers into various software programs
  • Appropriately communicate with upset customers to resolve their inquiries
  • Thrive as a team player in a fast-paced, high-energy, change-oriented environment
  • Participate in additional training courses when needed
  • Performs other related duties and assignments as required and as assigned by supervisors
Qualifications
  • Must be at least 18 years of age
  • High School Graduate or GED
  • Possess a high level of Professionalism
  • Logical problem-solving skills and ability to multi-task
  • Ability to use Windows operating systems and navigate between various windows
  • Proven oral and written communication skills
  • Must have availability to work various shifts
  • Ability to work under pressure
  • Continuously demonstrate a high sense of urgency
  • Must have a keen sense of attention to detail, taking the initiative
  • Must be able to pass a Federal Background Check and Drug testing
  • Proven experience in overcoming unexpected difficulties and using logical problem-solving skills.
  • Ability to understand and empathize with customers issues.

Benefits
  • Paid training
  • Stable schedules to provide you a strong work - life balance
  • Job Stability with
    Growth Opportunities- 95% of our support leaders have been promoted from within
  • Wide variety of schedules available; afternoon and evening shifts. (we have a few morning schedules, but most will begin at 3pm or later). Youwill need to be able to work one weekend day.
  • Shift differential for workinghours between 7pm- 4:59am
  • Comprehensive Benefits (eligible for most after 60 days): Medical, Dental, Vision, 401K, Company-Paid Life Insurance, Short Term and Long Term Disability Insurance, Prescription Drug Savings plan, and more!
  • Paid Time Off after 90 days (80 hrs. first year)
  • The chance to further develop your skills and experience
upload resume icon
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Customer Service Representative

U-Haul

Posted 4 days ago

VIEW JOBS 1/12/2019 12:00:00 AM 2019-04-12T00:00 Location: 4611 Coldwater Rd, Fort Wayne, Indiana 46825 United States of America Are you an enthusiastic, highly motivated person that would love to start your career in the retail industry with U-Haul? If you are looking for an excellent opportunity that will allow you to grow in an exciting work place; look no further. U-Haul is growing with more than 1700 Moving and Storage locations in the U.S. and Canada, it's no wonder our company has been an excellent source of career and personal growth opportunities for more than 70 years! We are seeking High Energy, Positive individuals that like to make customers smile! In this role you will be part of a driven team and working alongside with some of the top managers in our industry. As a Customer Service Representative you will enjoy flexible scheduling around school, sports and family life! You will work with other team members who have a similar passion for working with customers and making their day. You will be a part of a team that gives back to your community and environment! Our associates receive opportunities for growth and advancement and can be promoted into Assistant Manager and General Management positions! U-Haul meet our customers' needs and demands. U-Haul's needs for Customer Service Representatives are significantly greater on evenings, weekends, and holidays. Day to day duties of a Customer Service Representative: As a Customer Service Representative you will interface with U-Haul customers to identify what they are looking for so that you can recommend the best moving supplies or storage solutions for their moving needs. A Customer Service Representative will assist customers inside the U-Haul Center by educating them on our products and services, answering questions, and preparing rental invoices. Once properly trained, Customer Service Representatives may also assist customers outside on the lot as well by installing trailer hitches and light wiring harnesses on customer's vehicles, ensuring vehicle fluid levels are properly filled, performing clean-up of trucks, trailers, and other rental items, and accepting equipment returned from rental. Primary responsibilities include: * Interact with our guests in a friendly, fast, courteous and efficient manner * Attention to detail in order to promote positive customer interactions * Hear and sense customer needs and keep your manager and fellow team members informed * Complete training and maintain knowledge by participating in on-line and hands on educational and training opportunities * Take pride in every aspect of your work and perform it with energy and enthusiasm * Be a strong team player, with a commitment to continuous learning who provides high quality service to our customers Click on the link below to learn more about the job. https://www.youtube.com/embed/Z7bFOd9Y2ZU U-Haul offers: * Very Competitive Pay * Flexible Hours * Military Veterans highly encouraged to apply * Moonlighter Benefits – Sick Pay/Paid Time Off, Medical Reimbursement Indemnity Plan, Rx Savings Plus Discount Plan, Dental Plan, Vision Plan, Retirement Savings 401(k) Plan * Uniforms Provided Requirements: * Valid driver's license and the ability to maintain a good driving record to operate commercial motor vehicles * Adhere to all local state and federal vehicular regulations while driving Education/Training: High School Diploma or equivalent Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing, or gear such as masks, goggles, gloves or shields. Physical Demands: The work requires some physical exertion such as long periods of standing, walking, recurring bending, crouching, stooping, stretching, reaching or similar activities, and lifting a minimum of 50 lbs assisted or unassisted. U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis. U-Haul Fort Wayne IN

Customer Service Representative

Expired Job

Intelenet