Customer Service Representative

Dollar Tree Saint Ann , MO 63074

Posted 2 weeks ago

Job Description:

General Summary

As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.

Principle Duties and Responsibilities:

  • Provides customer engagement in positive and approachable manner.

  • Assists in maintaining a clean, well-stocked store for customers during their shopping experience.

  • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.

  • Independently stocks shelves and recovers merchandise in the store.

  • Accurately handles customer funds and processes transactions using the POS system.

  • Remains constantly aware of customer activity to ensure a safe and secure shopping environment.

  • Performs all other duties as assigned in order to maintain an effective and profitable store operation.

Position Requirements:

Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.

Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Physical Requirements:
Ability to regularly lift up to 40lbs. (and occasionally, to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation .

Availability: Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.

Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.

Job Description

General Summary

As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.

Principle Duties and Responsibilities:

  • Provides customer engagement in positive and approachable manner.

  • Assists in maintaining a clean, well-stocked store for customers during their shopping experience.

  • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.

  • Independently stocks shelves and recovers merchandise in the store.

  • Accurately handles customer funds and processes transactions using the POS system.

  • Remains constantly aware of customer activity to ensure a safe and secure shopping environment.

  • Performs all other duties as assigned in order to maintain an effective and profitable store operation.

Position Requirements:

Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.

Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Physical Requirements:
Ability to regularly lift up to 40lbs. (and occasionally, to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation .

Availability: Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.

Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Customer Service Rep

Rent-A-Center Inc.

Posted 2 weeks ago

VIEW JOBS 3/11/2020 12:00:00 AM 2020-06-09T00:00 Customer Service Rep | Rac Careers * Home(current) * Culture * Our Brands * Benefits * Join Our Talent Community * Job Search Find my opportunity: Category Job State Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware District of Columbia Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Puerto Rico Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming Search > * View My Submissions About this opportunity. * Home ' Back to Search Results Twitter Facebook LinkedIn Email Customer Service Rep Retail Stores 990 Northwest Plaza Dr Ste 525 Saint Ann Missouri 63074-2207 Job ID : 302995 Apply Now >> It's Your Career. Rock It! At AcceptanceNOW, we help make dreams come true--for our customers and our team. And we always strive to do it NOW. Not tomorrow. That's because a funny thing happens when you live in the present, you create a fantastic future. Join us. Customer Service Representative As you consider applying for the Customer Service Representative role, ask yourself if you are ready to take on these responsibilities: Demonstrate the power of providing premier customer service to every customer who walks through our doors and via the phone. Build relationships with other team members and strengthen store operations. Network, gain referrals, and educate staff on the rental process. Maintain accurate records and work with customers to bring expired accounts up to date. This is who we are. This is what we do. Now, are you excited to be part of our nationally recognized retail organization? Apply today to become our new rock star! Why should you work with us? We have thousands of reasons. We are a growing team of thousands of rock stars with big hearts, not big egos. We love what we do. With over 1,000 locations nationwide, we are proud to be a rapidly growing division of Rent-A-Center. Better Benefits and Perks You're in the spotlight. But that doesn't mean your loved ones are left on the sidelines. We offer everything from comprehensive health insurance to 401K, employee discounts, weekly pay, and more. Rent-A-Center will consider all qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. This is only a summary of the job description. For a complete job description, including the essential functions of this position, you must click the link below. Click Here for full job description Not what you're looking for? Rent-A-Center Inc. Saint Ann MO

Customer Service Representative

Dollar Tree