Customer Service Representative

Dollar Tree Passaic , NJ 07055

Posted 3 weeks ago

Job Description:

General Summary

As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.

Principle Duties and Responsibilities:

  • Provides customer engagement in positive and approachable manner.

  • Assists in maintaining a clean, well-stocked store for customers during their shopping experience.

  • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.

  • Independently stocks shelves and recovers merchandise in the store.

  • Accurately handles customer funds and processes transactions using the POS system.

  • Remains constantly aware of customer activity to ensure a safe and secure shopping environment.

  • Performs all other duties as assigned in order to maintain an effective and profitable store operation.

Position Requirements:

Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.

Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Physical Requirements:
Ability to regularly lift up to 40lbs. (and occasionally, to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation .

Availability: Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.

Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.

Job Description

General Summary

As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.

Principle Duties and Responsibilities:

  • Provides customer engagement in positive and approachable manner.

  • Assists in maintaining a clean, well-stocked store for customers during their shopping experience.

  • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.

  • Independently stocks shelves and recovers merchandise in the store.

  • Accurately handles customer funds and processes transactions using the POS system.

  • Remains constantly aware of customer activity to ensure a safe and secure shopping environment.

  • Performs all other duties as assigned in order to maintain an effective and profitable store operation.

Position Requirements:

Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.

Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Physical Requirements:
Ability to regularly lift up to 40lbs. (and occasionally, to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation .

Availability: Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.

Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Customer Service Representative

Team One Global

Posted 3 days ago

VIEW JOBS 4/1/2020 4:59:28 PM 2020-06-30T16:59 <p><strong>Duties:</strong></p> <ul> <li>Skilled customer service interaction</li> <li>Seeking to understand what customers are looking for</li> <li>Answering any questions customers might ask</li> <li>Tracking and reporting daily sales</li> <li>Participating in face-to-face marketing events</li> <li>Acting as liaison between clients and customers</li> <li>Providing prices when asked</li> <li>Assisting account managers through interfacing with clients</li> </ul> <p><strong>What We Require of You:</strong></p> <ul> <li>Team One Global brings our clients’ products to the public through live direct marketing events. As a Customer Service Representative of both the client and Team One Global. we require that you:</li> <li>Keep an upbeat and positive outlook at all times</li> <li>Remember that the customer is always right</li> <li>Bring excellence in customer service to the table</li> <li>Be a vital part of the team</li> <li>Remember to smile the warmest, most genuine smile in your arsenal!</li> </ul> <p><strong>Customer Service Attributes We Are Looking For:</strong><br /> Although it would be nice to have a background in customer service, it isn’t necessary. If you have the following attributes, you will be perfect as a Team One Global Customer Service Representative:</p> <ul> <li>Have excellent communications skills</li> <li>Have the ability to talk to people from all walks of life</li> <li>Are eager to learn and grow along with the team</li> <li>Have the ability to act responsibly and with accountability</li> <li>Have an enthusiastic nature and exhibit genuine motivation</li> <li>Have the ability to work independently or with the team as required</li> </ul> <p><strong>Educational Requirements</strong><br /> A degree in marketing or communications would be nice but it is not required. As long as you have a high school diploma and are able to communicate well, we will consider you for the Customer Service Representative position. It would be a plus if you:</p> <ul> <li>Have advanced courses in communications or marketing</li> <li>Studied at least one foreign language</li> <li>Have post-secondary business classes</li> <li>Education in marketing and/or business would definitely be helpful, but it is not necessary as Team One Global is looking for a winning personality. We can train you to be a dynamic Customer Service Representative if you have the personality suited for the position.</li> </ul> Team One Global Passaic NJ

Customer Service Representative

Dollar Tree