Customer Service Representative

Dollar Tree Brenham , TX 77833

Posted 2 weeks ago

Job Description

Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.

General Summary

As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.

Principle Duties and Responsibilities:

  • Provides customer engagement in positive and approachable manner.

  • Assists in maintaining a clean, well-stocked store for customers during their shopping experience.

  • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.

  • Independently stocks shelves and recovers merchandise in the store.

  • Accurately handles customer funds and processes transactions using the POS system.

  • Remains constantly aware of customer activity to ensure a safe and secure shopping environment.

  • Performs all other duties as assigned in order to maintain an effective and profitable store operation.

Position Requirements:

Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.

Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.

Availability: Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.

Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.

Our teams are working tirelessly to provide a clean and safe environment for our Associates and customers. We continue to enhance and modify our protocols, as appropriate. This includes:

  • Plexiglass guards at cash registers.

  • Associates conduct home health screenings two hours prior to their shift.

  • Managers conduct in-store health screenings of each associate prior to shift.

  • Cleaning protocols that include hand sanitizer and supplies to clean throughout the day.

  • Social Distancing by maintaining at least six feet between yourself and shoppers.

  • Face masks and gloves for Associates to wear during their shifts.

Job Description

Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.

General Summary

As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.

Principle Duties and Responsibilities:

  • Provides customer engagement in positive and approachable manner.

  • Assists in maintaining a clean, well-stocked store for customers during their shopping experience.

  • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.

  • Independently stocks shelves and recovers merchandise in the store.

  • Accurately handles customer funds and processes transactions using the POS system.

  • Remains constantly aware of customer activity to ensure a safe and secure shopping environment.

  • Performs all other duties as assigned in order to maintain an effective and profitable store operation.

Position Requirements:

Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.

Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.

Availability: Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.

Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.

Our teams are working tirelessly to provide a clean and safe environment for our Associates and customers. We continue to enhance and modify our protocols, as appropriate. This includes:

  • Plexiglass guards at cash registers.

  • Associates conduct home health screenings two hours prior to their shift.

  • Managers conduct in-store health screenings of each associate prior to shift.

  • Cleaning protocols that include hand sanitizer and supplies to clean throughout the day.

  • Social Distancing by maintaining at least six feet between yourself and shoppers.

  • Face masks and gloves for Associates to wear during their shifts.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Customer Service Part Time

Lowe's Companies, Inc.

Posted 1 week ago

VIEW JOBS 9/13/2022 12:00:00 AM 2022-12-12T00:00 <p>Job Description</p><p>We are happy you have taken time out of your day to check out this Retail Sales Associate opportunity with Lowe's. Do any of the following statements match your current goals?</p><p>o I'm at least 18 years old, and I want to share my whole self in an inclusive work environment</p><p>o I want to work for a company who welcomes and appreciates the military community</p><p>o I'm retired, but I still want to work part-time or full-time</p><p>o I currently have a job and need supplementary income</p><p>o I want to build a career with a company that doesn't require a four-year degree</p><p>o I'm a stay-at-home parent, ready to return to work</p><p>o I need flexibility in my schedule because I have children or other responsibilities</p><p>o I'm interested in debt-free education, tuition reimbursement, or certificate programs</p><p>o I want to learn a skilled trade and possibly start my own company</p><p>o I am bilingual</p><p>o I love DIY projects</p><p>Whatever your need for employment, we at Lowe's believe we can help you build a better life and career, and we are all-in to help you achieve your goals. We are hiring immediately for this role, so make sure you apply today.</p><p>Here's what you will do in this role:</p><p>As a Lowe's Retail Sales Associate - Part-Time, you are the key to our customers' positive shopping experiences. You will be the smiling person who greets customers as they enter our doors or shop our aisles. You will engage customers regarding the types of projects they are working on and how you may help. You will guide shoppers to the right products or introduce them to the appropriate sales specialist who can assist. As you learn more about your department and Lowe's, you will understand which products naturally go together. It will be your responsibility to ensure that you share this knowledge with your customers. Here's an example: If a customer is looking for a lamp, do they need a shade? What about light bulbs? See, it's that simple!</p><p>Lowe's offers jobs for people who aren't interested in sitting behind a desk for hours. Instead of answering phones, you might be in the store or the garden center, walking, talking to our customers, watering plants, and restocking items. Depending on your department, some lifting (building materials, paint, or maybe mulch) may be required with or without assistance.</p><p>What's in It for You?</p><p>Beyond the chance to make a difference for customers and teammates, each day will allow you to learn, grow, and celebrate wins together with your Lowe's team. Our associates enjoy the following benefits:</p><ul><li><p>A 10% discount on everything at Lowe's</p></li><li><p>Eligible for debt-free education and skilled trade programs</p></li><li><p>Access to comprehensive physical, mental, and financial benefits *</p></li><li><p>Opportunity to earn quarterly bonuses</p></li><li><p>Flexible schedules to fit your lifestyle</p></li><li><p>Career growth-over 50% of our leaders started as hourly associates</p></li></ul><p>Your Day at Lowe's</p><ul><li><p>Deliver excellent customer service</p></li><li><p>Help customers find products and provide recommendations</p></li><li><p>Help load customer merchandise</p></li><li><p>Restock merchandise</p></li></ul><p>Requirements</p><ul><li><p>Be able to lift up to 25lbs. unassisted, or over 25lbs assisted.</p></li><li><p>Possess 6 months experience operating common retail technology, smartphones, tablets, or computers.</p></li><li><p>For individuals with disabilities who would like to request an accommodation, email HRServiceCenter@lowes.com.</p></li></ul><p>Bilingual applicants are encouraged to apply.</p><ul><li>Benefits offerings change each year and eligibility varies. For the most up-to-date breakdown of what's available to you, visit MyLowesBenefits.com.</li></ul><p>Lowe's adheres to CDC cleanliness and social distancing guidelines. Learn more at: lowes.com/l/safe.html</p><p>Bilingual, Military, and Veteran applicants are encouraged to apply.</p><br> Lowe's Companies, Inc. Brenham TX

Customer Service Representative

Dollar Tree