Customer Service Representative - Remote Dispatch Team

Solvone Portland , OR 97225

Posted 2 weeks ago

SolvOne is looking to add the right candidates to our remote (at this time) CSR Dispatch Team! At SolvOne, we provide 24/7/365 service for our clients in the Petroleum Industry. When a gas station has a maintenance issue, they contact SolvOne to have a technician dispatched to their location to fix the issue. For more information about SolvOne and the services we offer to the Petroleum Industry, please visit our website at

Why apply for a SolvOne Customer Service job?

  1. Set schedule: Graveyard Shift (Thursday-Sunday, start time between 7:30 PM and 8:30 PM) available
  2. Set schedule: Swing Shift (Friday-Tuesday, start time between 1:00 PM and 3:00PM) available
  3. Paid, comprehensive individualized training (Remote during the COVID-19 Crisis)
  4. Positive work environment; we work hard to appreciate our people
  5. We promote from within and encourage growth

Here's what you need:

  • A strong internet connection and the ability to setup a home office with company provided equipment
  • Must be a resident of Oregon or SW Washington in close proximity to Portland Oregon
  • Have a positive attitude, great work ethic and a passion for helping others
  • Be dependable and committed to be at work on time and ready to do your best each day
  • Commit to superior service for our customers, and support them through both phone and computer interactions
  • Ability to learn new information, policies and skills including software and petroleum industry knowledge
  • Demonstrate an organized and accurate approach, have strong problem solving and prioritization skills
  • Know your way around a computer, including Microsoft Office, Outlook, and general internet navigation
  • Work at a desk and effectively utilize a phone and computer for the length of your shift
  • Successfully pass a computer skills assessment, training evaluations, and the trial service period
  • Show us your resume that helps you stand out for this role; having a High School Diploma or equivalent is highly preferred
  • Successfully pass a pre-employment drug screen and background check

Heres some of what we have to offer to those that join our team:

  • Pay rate of $14.50 an hour starting, with incremental pay raises as additional training is completed. Internal growth and wage increase opportunities for those that excel
  • We are a growing company with internal promotion opportunities for Technical Support, Project Management, Leadership, and Training Departments when available
  • A fun and rewarding environment with giveaways and employee recognition programs
  • Full-time positions with a variety of start time options and set schedules
  • Training classes include a maximum of 2 employees, so each new hire gets the individual training needed to succeed
  • Regular coaching sessions, review of your quality and performance metrics, and recognition for a job well done
  • Benefits include: medical and dental insurance, long-term disability and life insurance, paid vacation and sick time, holiday pay, 401k savings plan, referral bonuses, wellness programs, and more
  • Great location in the Beaverton/Cedar Hills area, across Hwy 26 from Sunset Transit Center

If this sounds intriguing, dont miss this great opportunity. Apply today!

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Customer Service Representative - Remote Dispatch Team