Customer Service Representative

D.B. Roberts Altamonte Springs , FL 32715

Posted 1 week ago

Summary Perform customer service duties and provide administrative support to branch management and sales personnel by performing the following duties.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Provide Administrative and back up support to Inside Sales Representatives, Field Sales Representatives and Branch Management

Perform Quote and Order Entry and Maintenance

Prepare various spreadsheets & worksheets

Support improved service and on-time delivery by maintaining records, tracking deliveries, and making recommendations

Prepare and/or distribute sales reports and sales literature

Maintain responsibility for office supplies, coordination of branch meetings, branch intranet and division contact list

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

To perform this job successfully, an individual should have knowledge of MS Word, Excel and Outlook.


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Customer Service Representative

D.B. Roberts