Customer Service Representative / CSR

Job Description Job Description Consumer lending company specializing in traditional title pledge and payday loans looking for career-minded individuals to actively engage in customer transactions with the goal of increasing profitability through growth and collection efforts, always with a focus on excellent Customer Service. The successful candidate will manage the loan application, approval and collections process, develop and maintain customer relationships, be a negotiator in collection efforts on past due loans, and deliver outstanding full-cycle customer service.

Our company values a strong work ethic and ambition. Strong candidates will be dependable and self-motivated. If you have experience in banking, retails, rent-to-own or collections we want to talk with you While a background in the financial service industry is preferred, we do enjoy training-on-the-job The ideal candidate will have:

Strong customer service skills, cash handling experience, experience in collections, excellent time-management skills, superior verbal/communication skills, the ability to work with minimal supervision, reliable transportation and current driver's license. We offer one of the best retail schedules available: Monday - Thursday 9:00AM -5:30PM, Friday 9:00AM - 6:00PM, half day on Saturday, No Sundays and a day off each week We also offer immediate paid holidays, paid vacation and employer-paid Medical, Dental and Vision benefits.

Monthly bonuses also achievable. If you would like to join a growing consumer finance company, please apply