RPC Company Coppell , TX 75019
Customer Care Rep - Coppell, TX
Pay Rate: $15.00 to $17.00 start rate, plus applicable bill rate.
The Customer Care Representative I is responsible for reviewing internal systems and customer provided information to validate, support, and service the customer by completing the processes across all lines of business. Responsibilities will include research validation of all customer inquiries received from various sources (phone, E-mail, or Web) to be followed up until a resolution is completed in a timely and accurate manner.
Minimum of 1 year experience in a corporate environment
Minimum of 1 year experience using Microsoft Office products to include Word and Excel
Minimum of 1 year experience with direct customer interaction
High school education or equivalent