Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Customer Service Representative

Expired Job

Copart Lansing , MI 48907

Posted 4 months ago

The CSR provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The CSR provides general administrative support while multi-tasking in hectic and stressful situations. In addition, the CSR will be the face of the Company through face to face and vocal interactions with all levels of customers which range from the general public to high level managers of organizations.

  • Receive and process payments.

  • Update lot (vehicle) notes in the system.

  • Answer multi-line telephone in a professional manner.

  • Face to face customer interaction.

  • Use company resources to gather information and offer solutions to meet customer needs.

  • Contact clients to obtain vehicle pick-up information.

  • File documents according to criteria.

  • Process mail incoming and outgoing per criteria.

  • Read and interpret various reports and documents.

  • Proper completion of sale documents.

  • Other duties as assigned.

  • One year of office support experience in a customer service role.

  • High School diploma.

  • Excellent customer service skills and attitude.

  • Excellent written and verbal skills.

  • Proficient with office equipment.

  • Basic math skills.

  • Attention to detail.

  • Problem solving.

  • Computer proficiency - MS Suite.

  • Typing speed 45WPM.

  • Basic 10 Key proficiency.

  • Professional appearance.

  • Ability to multi task in a fast paced environment.

  • Bilingual skills a plus.

  • Occasional overtime as needed.

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Customer Service Representative

Mercantile Bank Corporation

Posted 7 days ago

VIEW JOBS 12/6/2018 12:00:00 AM 2019-03-06T00:00 At Mercantile Bank of Michigan, we are dedicated to our Customers, Employees and Communities. Our exceptional team members are committed to maintaining an environment of personal growth and development while providing professional and personalized service to customers and supporting our diverse communities. Employees are our most valuable asset! If you have an interest in joining a team that operates with INTEGRITY, DISCIPLINE and PURPOSE, consider Mercantile Bank as a potential employer. Customer Service Representative SUMMARY Requires a high level of customer interaction in providing exceptional sales and service. Responsible for following established policies and procedures to resolve customer requests. Identifies cross-sell opportunities and make appropriate referrals. Provides assistance to management for operational and compliance tasks in the day to day operations of the branch. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned: * Provides excellent customer service; greets customers and inquires as to their financial needs. * Opens new accounts and cross sells products and services, performing routine account maintenance when necessary. * Must possess a strong knowledge of products and services offered. * Identifies customer needs and matches needs with appropriate product or service, utilizing opportunities to suggest or cross-sell other bank products and services. * Meets or exceeds branch sales goals by making qualified referrals. * Logs customer interactions, referrals and sales into the Mercantile Customer Relationship System (360 View) with good follow-up. * Performs and completes in an efficient and courteous manner the teller servicing of transactions; deposits, withdrawals, payments on loans and check cashing within the established policies and procedures. Backs-up the teller line as necessary. * Provides approvals for teller transactions if applicable. Assists management by reinforcing risk management procedures and policies with tellers and acts as a resource to team members in making decisions. * Works as a team player to assist co-workers and managers in completing daily branch tasks and responsibilities. * Monitors appropriate reports and contacts customers as necessary. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. * High School diploma or equivalent. * Two to four years of banking and customer service/retail sales experience and/or training; or equivalent combination of education and experience. * Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. * Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. * Ability to work in an office environment which may include many hours of computer and phone usage. Reasonable accommodations may be made to ensure individuals with disabilities can perform the essential functions. We believe embracing human diversity makes us a better bank. We know it makes us better people. Employees with dissimilar backgrounds, perspectives, opinions and lifestyles help us understand the motivations and desires of our many different customers. Thus, we will strive to maintain a workforce that reflects the increasing diversity of the communities we serve by ensuring equal employment opportunity for all persons without discrimination on the basis of race, color, religion, sex/gender (including gender identity), national origin, age, height, weight, disability, medical condition, genetic information, sexual orientation, disabled or Vietnam era veteran, other forms of military status, marital status, or other protected characteristics. Mercantile Bank Corporation Lansing MI

Customer Service Representative

Expired Job

Copart