Customer Service Representative

Circle K Stores, Inc. Chattanooga , TN 37402

Posted 5 days ago

Store 4703619: 600 Ashland Terrace, Chattanooga, Tennessee 37415

Customer Service Representative

We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.

As a Customer Service Representative, you will enjoy:

  • Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability

  • Flexible Schedules

  • Weekly Pay

  • Full-Time or Part-Time

  • Large, Stable Employer

  • Fast Career Opportunities

  • Work With Fun, Motivated People

  • Task Variety

  • Paid Comprehensive Training

  • 401K With a Competitive Company Match

  • Flexible Spending/Health Savings Accounts

  • Tuition Reimbursement

Your key responsibilities:

You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.

Provide regular and predicable onsite attendance.

You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!

You are good at:

  • Selling products to customers

  • Providing excellent customer care

  • Communication and friendly conversation

  • Performing at a quick pace while having fun

  • Working as part of a team to accomplish daily goals

  • Coming up with great ideas to solve problems

  • Thinking quickly and offering suggestions

Great if you have:

  • Retail and customer service experience

  • Sales associate or cashiering experience

  • High school diploma or equivalent

  • Motivation to advance in your career!

  • Willingness to learn and have fun!

Physical Requirements:

  • Ability to stand and/or walk for up to 8 hours

  • Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift

  • Occasionally lift and/or carry up to 60 pounds from ground to waist level

  • Push/pull with arms up to a force of 20 pounds

  • Bend at the waist with some twisting up to one hour a shift

  • Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs

Circle K is an Equal Opportunity Employer.

The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

Click below to review information about our company's use of the federal E-Verify program to check work eligibility:

In English

In Spanish

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Customer Service Representative

City Of Chattanooga

Posted 1 week ago

VIEW JOBS 11/20/2021 12:00:00 AM 2022-02-18T00:00 Summary Benefits Supplemental Questions Work Hours: Monday - Friday, 8:00 am - 4:30 pm EST. Work Location: 311 City Annex Building, Chattanooga, TN 37402 FLSA Status: This is a NON-EXEMPT position. Incumbents in this classification are responsible for serving as the first point of contact for all calls to the City. Responsible for performing Customer Service Representative duties, including ensuring issues are handled to resolution. Receives and documents a variety of walk-in customers and/or incoming calls requesting service, information, and/or other related issues, ranging mostly from routine/related Citywide and non-City provided services. This includes City Court information and payments, including sewer related billing and non-billing issues, Economic Community and Development (code enforcement and stormwater), Chattanooga Department of Transportation (Traffic Engineering and Traffic Operations), and all Public Works related issues (Sanitation, Parks, Roadside Mowing and Emergency). Work is performed with moderate supervision. SERIES LEVEL: Customer Service Representative 1 is the first level of a three-level customer service series. The Customer Service Representative is distinguished from the Customer Service Representative 2, which is responsible for responding to escalated calls or calls from other department supervisors and for serving as a lead to Customer Service Representatives. Essential Functions: ESSENTIAL FUNCTIONS: (The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.) Receives and documents a variety of walk-in customers, incoming calls, information, and/or other related issues, ranging from routine to complex. Forwards requests for service to appropriate internal department(s) by initiating service request forms. Conducts research utilizing a variety of internal sources in order to provide accurate and timely information in response to requests for information from callers. Provide complex billing information and set up Payment Plans for Sewer services. Works with citizens to restore services for disconnected/non-payment. Performs basic math calculations for sewer bills, escalates/recommends adjustments, and other billing issues. Interpreting and applying guidelines across all City of Chattanooga and Non-City of Chattanooga Services Performs other duties as assigned. Minimum Qualifications: At least one (1) year of any combination of relevant education, training, or experience sufficient to perform the essential duties of the job will be considered. An example of relevant education is a High School Diploma or GED. Examples of relevant experience include customer service or communication work. Some positions may prefer a bi-lingual skill. LICENSING AND CERTIFICATIONS: None. Supplemental Information: KNOWLEDGE AND SKILLS: Knowledge of customer service principles and basic office procedures. Skill in providing customer service; keyboarding; using a computer and related software applications; and, communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction. PHYSICAL DEMANDS Positions in this class typically require reaching, fingering, grasping, talking, hearing, seeing, and repetitive motions. WORK ENVIRONMENT: Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. SPECIAL REQUIREMENTS: Safety Sensitive: N Department of Transportation - CDL: N Child Sensitive: N The City of Chattanooga, Tennessee is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourage both prospective and current employees to discuss potential accommodations with the employer. All employees must maintain a Tennessee residency from the date of hire. Only applicants who provide a valid email address will be notified when the position has been filled. 21-00426 LC City Of Chattanooga Chattanooga TN

Customer Service Representative

Circle K Stores, Inc.