Customer Service Representative

Circle K Stores, Inc. Ventura , CA 93001

Posted 2 months ago

Job Description:

Store 2705228: 1001 E Petit Ave, Ventura, California 93004

Customer Service Representative

We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.

As a Customer Service Representative, you will enjoy:

  • Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability

  • Flexible Schedules

  • Weekly Pay

  • Full-Time or Part-Time

  • Large, Stable Employer

  • Fast Career Opportunities

  • Work With Fun, Motivated People

  • Task Variety

  • Paid Comprehensive Training

  • 401K With a Competitive Company Match

  • Flexible Spending/Health Savings Accounts

  • Tuition Reimbursement

Your key responsibilities:

You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.

You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!

You are good at:

  • Selling products to customers

  • Providing excellent customer care

  • Communication and friendly conversation

  • Performing at a quick pace while having fun

  • Working as part of a team to accomplish daily goals

  • Coming up with great ideas to solve problems

  • Thinking quickly and offering suggestions

Great if you have:

  • Retail and customer service experience

  • Sales associate or cashiering experience

  • High school diploma or equivalent

  • Motivation to advance in your career!

  • Willingness to learn and have fun!

Physical Requirements:

  • Ability to stand and/or walk for up to 8 hours

  • Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift

  • Occasionally lift and/or carry up to 60 pounds from ground to waist level

  • Push/pull with arms up to a force of 20 pounds

  • Bend at the waist with some twisting up to one hour a shift

  • Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs

Circle K is an Equal Opportunity Employer.

The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

Click below to review information about our company's use of the federal E-Verify program to check work eligibility:

[ Link removed ] - Click here to apply to Customer Service Representative

[ Link removed ] - Click here to apply to Customer Service Representative

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Customer Service Advisor

Auto Plus Pep Boys

Posted 2 weeks ago

VIEW JOBS 11/20/2020 12:00:00 AM 2021-02-18T00:00 Overview Icahn Automotive Group LLC (Icahn Automotive) was formed by its parent, Icahn Enterprises L.P. (NASDAQ: IEP), to invest in and operate businesses involved in aftermarket parts distribution and service. Our businesses have a singular focus: provide premium automotive parts and services at a great value. The businesses of Icahn Automotive today consist of Pep Boys® automotive aftermarket retail and service chain, Auto Plus® automotive aftermarket parts distributor, Precision Tune Auto Care® owned and franchised automotive service centers, and AAMCO Total Auto Care franchised service centers. The businesses of Icahn Automotive total over 22,000 employees, over 2,000 company-owned and franchise locations and 25 distribution centers throughout the US, Canada, and Puerto Rico. Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register. Duties & Responsibilities * First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customer's car run at peak efficiency; adheres to Company Customer Care standards to meet customer expectations. * Responsible for the organization and productivity of the service business through work order and register transactions, thorough vehicle inspections, and service and replacement part knowledge. * Under the direction of Management, assists in various aspects of customer care, work order and register assistance, facility maintenance, and Outside Purchase (OP) ordering. * Follow all policies and procedures related to cash, credit, check, refund and return policies. Works with the management team to react to customer service issues, customer complaints, and/or business opportunities. * Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery installation, starting and charging system testing; cosmetic car services, and thorough vehicle inspection. * Primary driving force behind the implementation and constant execution of safety procedures, ensuring wheel torque and oil/fluid services are performed per standard operating procedure directives. * Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures. * Effectively communicate with all associates, management, and customers; interprets and retains information and applies knowledge appropriately. * In designated locations, may be a secondary key carrier responsible for basic and detailed opening and closing responsibilities. * Maintain an organized and neat shop. * Adhere to all company policies, procedures, safety and environmental rules. * Other duties as assigned. Knowledge, Skills, and Abilities * High school diploma or equivalent required. * Valid Driver's License. * One year of related experience in the automotive service environment. * One year of sales experience preferred. * Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts. * Strong verbal communication skills. * Strong customer service skills. * Ability to work Days, Nights, Weekends, Holidays. Physical Demands/Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Physical Demands * Must be able to lift, carry, and place merchandise and supplies up to 50 pounds without assistance. * Frequent standing and walking for long periods of time. * Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting. * Climb up and down ladders to retrieve and stock merchandise. * Communicate effectively in person, by telephone, or by using telecommunications equipment. * Enters and locates information on computer. * Presents information to small and large groups. * Visually verifies information, often in small print. * Safely operates a motor vehicle. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled Auto Plus Pep Boys Ventura CA

Customer Service Representative

Circle K Stores, Inc.