Customer Service Representative

Cintas Corporation Livonia , MI 48151

Posted 2 months ago

Title: Customer Service Representative

Location:

Livonia, MI, US, 48150

Requisition Number: 66444

Job Description

Cintas is seeking an Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities. Responsibilities include answering customer calls and providing prompt issue resolution; data entry; assisting in account reconciliation; preparing reports and invoices; processing new accounts and orders; making outbound customer calls to gain information and/or to provide follow up to resolve customer issues; acting as a liaison between the external customers and various technicians; assisting customers with scheduling work upon request and as stated by contracts; acting as the point of contact for specific customers to ensure needs are met; and occasional miscellaneous projects.

Skills/Qualifications

Required

  • Minimum 1 year of customer service experience

  • High School Diploma/GED; Bachelor's Degree preferred

Preferred

  • Experience with heavy inbound and outbound calls and transferring calls

  • 3 years' business-to-business account support

  • Proficiency with Microsoft Office (Word, Excel and Outlook) and intranet/internet

  • Experience with proofreading and editing documents

Our employee-partners enjoy:

  • Competitive Pay

  • 401(k)/Profit Sharing/ESOP

  • Medical, Dental and Vision Insurance Package

  • Disability and Life Insurance Package

  • Paid Time Off and Holidays

  • Career Advancement Opportunities

Headquartered in Cincinnati, Cintas is a publicly held company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.

Cintas Corporation helps more than 900,000 businesses of all types and sizes get READY to open their doors with confidence every day by providing a wide range of products and services that enhance our customers' image and help keep their facilities and employees clean, safe and looking their best. With products and services including uniforms, mats, mops, restroom supplies, first aid and safety products, fire extinguishers and testing, and safety and compliance training, Cintas helps customers get Ready for the Workday.

To support our growth across North America, we're seeking driven professionals with ambition to move up within our company. Our professional culture, our dedication to our employee-partners and limitless career opportunities-these are just a few benefits we're proud to offer. Our employee-partners know every job is critical, and that teamwork drives innovation. Let's talk about how you'll fit into our team and how your hard work will be recognized through competitive pay, world-class benefits and ongoing career development. Are you Ready for limitless opportunities at Cintas?

Cintas Corporation is an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Job Category: Service

Organization: Rental

Employee Status: Regular

Schedule: Full Time

Shift: 1st Shift

Nearest Major Market: Livonia

Nearest Secondary Market: Detroit

Job Segment: Customer Service Representative, Data Entry, Customer Service, Administrative

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Customer Service Representative

Cintas Corporation