Customer Service Representative

Job Summary:

Cemstone has become synonymous with high quality products and unparalleled service in the ready-mix concrete industry in the upper Midwest. Our reputation is reflected in the structures we've helped create and our long-held and long-practiced commitment to our core values. Here's your opportunity to join an amazing family-owned business that has been around for nearly 100 years!

WHAT YOU'LL DO:

Provide effective customer service and support through in-depth knowledge of company products, programs and services.

Essential Duties and Responsibilities:

• Talk with customers by phone and enter data into computer system.

• Solicit future orders from customers and enter order into computer system.

• Negotiate with customers' acceptable delivery times to prevent lost orders.

• Document customer complaints and forward to Dispatch Manager and/or Sales Representative.

Education and Experience:

• High School Degree or General Education Degree (GED).

• Three to five years related customer service experience, and/or training or equivalent combination of education and experience.

Benefits

• Medical Insurance

• Dental Insurance

• Life Insurance

• Retirement Plans

• Paid Time Off

• Wellness Program

• Education Assistance

• Employee Assistance Program

Closing

If you are interested in becoming part of our team, please apply online today.

We are proud to be an Equal Opportunity Employer. We recognize that a diverse

workforce is essential and strongly encourage qualified women, minorities,

individuals with disabilities and veterans to apply. Join us in building a diverse and talented workforce that reflects the communities we serve.