Customer Service Representative

Details:

Job Title: Customer Service Representative

Locations: Pittsburgh, PA

Pay: $33.65/hour

Zip Code: 15275

Job type: 6 month contract

A Customer Service Representative position in Pittsburgh, PA is available through Belcan. This is a contract opportunity with our key chemical client.

Responsibilities;

• Proficiency in Microsoft Office suite

• SAP experience highly preferred

• Proven customer support experience or experience in a similar role

• Strong phone contact handling skills and active listening

• Excellent communication and interpersonal skills

• Ability to multitask, prioritize, and manage time efficiently

• Ability to adapt and work in a fast-paced environment

• Positive attitude, empathy, and patience when dealing with customers and key internal stakeholders

Qualifications:

• BS degree in Business, Logistics, or Supply Chain with 5 years related experience preferred. Equivalent business or industry experience will be considered.

• Proficient working knowledge of SAP (or similar ERP) in a manufacturing environment.

• Functional knowledge of MS Excel and Power Point to provide support to the Regional Manager/sales team/customer is desirable.

• The position requires strong organizational, communication and time management skills. Excellent problem solving, persuasion, negotiation and conflict resolution skills are critical.

• Ability to quickly grasp general business and market information as well as related technical information regarding Lanxess products to serve as a department resource.

• International logistics operations experience and knowledge of export compliance regulations are a plus.

If you are interested in the Customer Service Representative in Pittsburg, PA please apply via the "apply now" link provided.

Belcan is a leading provider of qualified personnel to many of the world's most respected enterprises. We offer excellent opportunities for contract/temporary, temp-to-hire, and direct assignments in the engineering, IT, and professional fields. We are the employer of choice for thousands worldwide. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed. Belcan is a team-driven Equal Opportunity Employer committed to workforce diversity. For more information, please visit our website at http://www.belcan.com.