Customer Service Representative

Azier Recruiting Dubuque , IA 52001

Posted 3 weeks ago

Our company is looking to hire a Customer Service Representative in the Dubuque, IA area. This Representative will work directly with the end customers to ensure they are experiencing excellent customer satisfaction.



Key Responsibilities:

  • Answer phone calls from retail stores/sales reps/consumers.
  • Respond to customer service e-mails & provide resolutions to issues.
  • Manage orders and requests via vendor portals.
  • Prepare parts orders and enter into system to be processed.
  • Work closely with sales department/sales representatives to validate parts and credit requests.
  • Respond to customer service emails and provide resolution to issues.

Job Qualifications:

  • Associate’s Degree required.
  • SAP experience preferred.
  • 3+ years of customer service experience required.
  • Excellent written and verbal communication skills.
  • Self-motivated and results oriented with proven problem solving ability.
  • E-Commerce customer service experience desired.
icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Customer Service Representative

Byrnes &Amp; Rupkey

Posted Yesterday

VIEW JOBS 1/23/2020 2:46:23 PM 2020-04-22T14:46 <p><strong>Customer Service Representative</strong></p> <p>Dubuque, IA</p> <p>$30-37K</p> <p>Our client is looking to hire a Customer Service Representative in the Dubuque, IA area. This Representative will work directly with the end customers to ensure they are experiencing excellent customer satisfaction. Multiple openings available!!</p> <p> </p> <p><strong>Key Responsibilities:</strong></p> <ul> <li>Answer phone calls from retail stores/sales reps/consumers.</li> <li>Respond to customer service e-mails & provide resolutions to issues.</li> <li>Manage orders and requests via vendor portals.</li> <li>Prepare parts orders and enter into system to be processed.</li> <li>Work closely with sales department/sales representatives to validate parts and credit requests.</li> <li>Respond to customer service emails and provide resolution to issues.</li> </ul> <p> </p> <p><strong>Job Qualifications:</strong></p> <ul> <li>Associate’s Degree or Bachelor’s Degree is required.</li> <li>SAP experience preferred.</li> <li>3+ years of customer service experience required in customer facing role/service or parts environment.</li> <li>Excellent written and verbal communication skills.</li> <li>Self-motivated and results oriented with proven problem solving ability.</li> <li>E-Commerce customer service experience desired.</li> </ul> <p> </p> <p><strong>Additional Incentives:</strong></p> <ul> <li>Medical and Dental Insurance</li> <li>2 weeks of vacation (prorated at start date)</li> <li>Additional time off for sick or personal reasons as needed</li> <li>Tuition reimbursement opportunities</li> <li>401(k) with up to 5% matching</li> <li>Performance based bonuses</li> <li>Employee Assistance Program</li> </ul> <p> </p> <p>Customer Service Representative, e-commerce, customer service, problem solving, customer satisfaction, customer care, customer experience, retail, SAP, service fulfillment</p> Byrnes &Amp; Rupkey Dubuque IA

Customer Service Representative

Azier Recruiting