Customer Service Representative (45K)

Supplyhouse.Com Reno , NV 89501

Posted 3 days ago

SupplyHouse.com, a growing and successful eCommerce company seeks help in our Reno location, on our Customer Service team! The ideal candidate will be comfortable speaking to customers, self-motivated, and have a college degree. Prior customer service experience is not required. The selected candidate will receive product training and attend a weekly customer service meeting. If you are motivated and want to start a career with a rapidly growing company, we want you to apply!

Due to the circumstances regarding COVID-19, we are searching for someone who can currently perform this job remotely UNTIL they can transition into our Reno office when it reopens.

Job Type: Full-time

Salary:
$45,000 /year ($21.63 /hour)

Hours: Monday - Friday, 8am-5pm with a 1 hour lunch break.

Location: Reno, NV (Lemmon Valley)

Responsibilities include:

  • Answering phones in a friendly and professional manner
  • Filtering customer calls and entering information on task sheets
  • Placing customer orders
  • Setting up customer returns
  • Answering basic product questions

Requirements

  • Associate's degree required, Bachelors degree preferred
  • Ability to work both independently and as part of a team
  • Excellent verbal and written communication skills
  • Strong customer service skills
  • Ability to remain calm during escalated situations
  • Independent and thorough decision making

Benefits

  • Benefits 401K with company match, great medical, dental, and vision, life insurance, vacation and sick days.
  • Food and lots of it We have a fully stocked kitchen and catered breakfast and lunch 2 days a week
  • Opportunities to give back We provide many opportunities throughout the year to give back to our local communities.
  • Pet friendly office Some of our employees are 4-legged and furry!
  • Casual dress code Think jeans and a t-shirt
  • Fun We hold tons of exciting team events each quarter!
  • Interested? Check us out! https://www.supplyhouse.com/our-company

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Customer Service Representative (45K)

Supplyhouse.Com