Customer Service Rep(07004) - 700 N Last Chance Gulch

Domino's Pizza Helena , MT 59624

Posted 2 months ago

CSR - Insider Position Description

Department: Store Operations

Job Title: CSR - Insider

FLSA Classification: Non-Exempt

Reports To: General Manager

Regional Operations Manager secondary report

Direct Reports: N/A

Indirect Reports: N/A

Our in-store people know their stuff and know how to have a good time. Each store has its own personality, and we reward outstanding pizza making or up selling. You'll love the buzz of friendly competition.

There are two types of in-store positions available: Pizza Makers and Customer Service Representatives (CSRs). As a Domino's Pizza Maker you'll be responsible for making our great pizzas. As a CSR you'll still help out with pizza making, but you'll be more about front-line customer care.

Many Team Members began their careers as CSRs and Pizza Makers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. There is no place for average at Domino's; go somewhere else to be average.

Pizza Maker responsibilities:

  • Making Domino's high quality pizzas

  • Food and portion control

  • Hygiene and food safety

  • Food preparation

  • Taking customer orders and up selling

  • General cleaning & organization duties

CSR responsibilities:

  • Taking orders over phone and in person

  • Greeting customers within 10 seconds

  • Building relationships with customers

  • Up selling

  • Cash handling

  • Keeping the customer area clean

  • Assisting Pizza Makers with toppings and dough.

If you've got your eye on developing a rewarding Domino's career, or you're just looking to earn some extra dollars in your spare time there's something for everyone in-store.

Perks of the job:

From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best.

Domino's in-store staff enjoy:

  • Greater variety

  • Smaller teams, make friends easier

  • Flexible hours

  • Fast career progression

  • Training opportunities & rewards

Minimum requirements and expectations:

A job with us means you get to be yourself, work hard, have fun, and learn heaps of new skills along the way. How far you go is up to you. What you will need:

  • An EXCEPTIONAL and POSITIVE attitude

  • You must be 16 years of age or older.

  • Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)

  • Must be able to make correct monetary change

  • Verbal, writing, and telephone skills to take and process orders

  • Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed

  • Ability to enter orders using a computer keyboard or touch screen

  • Ability to comprehend and give correct written instructions

  • Ability to communicate verbally with customers and co-Team Members to process orders both over the phone and in person

  • Talking and hearing on telephone

  • Near and mid-range vision for most in-store tasks

  • Depth perception

  • Ability to differentiate between hot and cold surfaces

  • The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

  • Ability to stand for long periods of time: Most tasks are performed from a standing position.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Customer Relations Rep Customer Service

UGI Utilities

Posted 1 week ago

VIEW JOBS 4/10/2019 12:00:00 AM 2019-07-09T00:00 When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation's premiere propane company, serving over 2 million residential, commercial, industrial and motor fuel propane customers. Together, our 8,500 dedicated professionals will deliver 1.5 billion gallons of propane from 1,400 distribution points across the United States. Job Summary: The Customer Relations Representative (CRR) acts as the first point of contact for all AmeriGas customers. The CRR is responsible for ensuring an extraordinary customer experience by building and maintaining relationships with customers and providing prompt and accurate service. The CRR will drive customer retention and growth through accurate posting of daily work, handling customer complaints and inquiries, a commitment to accuracy when reconciling accounts receivables, and strong organization skills when supporting delivery and service operations. Knowledge, Skills and Abilities: * Advanced knowledge in Microsoft office and windows based applications * Ability to master SAP order to cash system * Must have strong organizational skills as well as be extremely detailed oriented * Must be able to work well in a team-oriented environment * Must be service-oriented and sales minded * Must have a professional telephone manner with the ability to maintain composure and remain pleasant under high pressure situations * Must be resourceful and excel at problem resolution Education and Experience Required: * High school diploma required * Two or more years in customer service industry strongly preferred * Sales experience preferred * Prior SAP experience is a plus AmeriGas is a Drug Free Workplace. Candidates must be able to pass a pre-employment drug screen and a criminal background check. AmeriGas is an Equal Opportunity Employer. UGI Utilities Helena MT

Customer Service Rep(07004) - 700 N Last Chance Gulch

Domino's Pizza