Customer Service Rep(05891) -2934 Point Mallard Pkwy, Unit A-6

Company Description

DAKS, Inc owns and operates 58 Domino's Pizza stores in and around Houston, Texas, Memphis, TN, Tupelo, MS, and in and North Alabama. We're looking for great people to join our team!

We believe in creating value and making a difference in customers' and Team Members' lives every day, one order at a time.

Job Description

We are looking for a customer-oriented service representative. A customer service representative, or CSR, provide product/service. The best CSRs are genuinely excited to help customers. Problem-solving comes naturally to customer care specialists. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

The Customer Service Representative is responsible for

• Manage large amounts of incoming calls

• Assist in preparing food orders

• Daily and weekly cleaning tasks

• Identify and assess customers' needs

• Handle customer complaints and provide appropriate solutions

• Follow procedures, guidelines and policies

Qualifications

• Excellent communication and presentation skills

• Ability to multi-task, prioritize, and manage time effectively

• Customer Service Representatives must be at least 16 years of age.

Additional Information

All your information will be kept confidential according to EEO guidelines.