Customer Service Rep

Safelite Autoglass Nixa , MO 65714

Posted 10 months ago

Customer Service Rep

The Technician Support Associate supports the retail operation by creating a more efficient environment by eliminating Techs from returning to the warehouse to pick up parts ultimately supporting the market's ability to provide Customer Delight.

Find a career. Gain a family.

Safelite will be unlike any place you've ever worked. (This won't be just the daily grind!) You'll join caring and passionate teams that collaborate to make a difference, deliver extraordinary results and bring unexpected happiness. Every day. Your effort, heart and creative ideas will be valued and rewarded. And we care about your well-being. So, we'll strive to give you what you need to be happy at work and at home.

ESSENTIAL ACTIVITIES:

  • Provide additional resources to the market without effecting productivity measurements

  • Deliver hot shots (glass) and add-ons to Technicians that are at the outer limits of the route area

  • Pick up vendor will-calls, along with returns to all Vendors

  • Assist with two man sets as needed to install larger windshields

  • Support Auction Techs by working at Auction site to gather cars and prepare work orders to expedite process

  • Be available to serve as a back up to complete repair work if needed

  • Be responsible for general housekeeping and miscellaneous tasks at their store location

REQUIREMENTS:

  • Knowledge of geographical areas and landmarks

  • Knowledge of safe driving practices

  • Ability to lift and carry large, heavy (up to 75 lbs) objects

  • Ability to operate various hand and power tools and equipment; and safely operate a motor vehicle

  • Ability to operate a personal computer, job related software at a basic level, and a handheld mobile device

  • Ability to work in a fast-paced environment

  • Skilled in providing World Class service and effective listening

  • Skilled in planning and organizing work

Apply now!

We're known as an auto glass company. That's the focus of what we do. But we're much more -- we're a growing and evolving service brand. And what really makes us unique is our people. Because at our core, we're a People Powered organization -- and our people come first and our culture matters. We'll help you find a fulfilling career path and encourage you to have a life. Let us be the best place you'll ever work.

Learn more.


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Customer Service Rep

Safelite Autoglass