Customer Service Rep (Outbound Calls)

Lincare Janesville , WI 53548

Posted 3 weeks ago

Job Description:

Lincare is currently looking for dynamic, energetic, and detail focused Call Center Associates to join our team. If you are looking for a challenging career with potential for growth, then you might make a wonderful Outbound Customer Service Associate. In this role, you will assist our valued customers by placing calls to an existing patient base regarding their medical supplies. Our goal is to help our patients and we pride ourselves in providing world class service.

Responsibilities:

  • Provide each customer with exceptional service

  • Proven ability to multitask in a fast-paced environment

  • Proven success working on a computer, navigating through multiple screens

  • professional e-mail etiquette, strong written (typing) and verbal communication skills

  • Proven ability to maintain a high level of accuracy, attention to detail, and to handle multiple priorities

  • The ability to consistently meet or exceed established performance and productivity goals of the department

  • Willingness to adapt to an evolving work environment

Job Requirements

Requirements:

  • High school diploma or GED

  • Must be 18 years of age or older

  • Handles a high volume of work in a fast-paced environment

  • Must have basic math skills

  • At least one year of customer service experience, preferred

Lincare is an equal opportunity employer, access and affirmative action employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, creed, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Lincare provides reasonable accommodations for qualified individuals with disabilities. Because Lincare believes in providing a safe work environment, we conduct drug and background checks in our recruiting/hiring processes. AA/EOE, M/F/Disabled/Veterans


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Customer Service Rep (Outbound Calls)

Lincare