Customer Service Rep

Customer Service Rep

ID:
F24IDR4-002
Location:
Emmett
Program:
FOREST

Wage/Hr:
$25.00
Hours/Week:
32
Minimum Age:
55

Qualifications:

Minimum of 10 year(s) of experience OR HS/GED Degree

Will need to have customer service and record-keeping skills.
Experience required with Windows, MS Word, MS Excel, Power Point, Timber
Information Manager (TIM)
ERS, ERS S&R
Duties:

N/A

Assisting Visitors which includes selling maps, passes, wood permits, and
answering phones. 40%
Traveling to vendors for weekly collections, maintain contact with vendors
on their wood permit needs. 30%
Record keeping, including sending them to NARA, and keeping accurate records
from sales and vendors. 20%
Participate and help with different community activities we have this
season. 10%

Other:
Collection officer training, ISA, Ethics.
Physical requirements: This essential position function may require this
some position. lifting not to exceed about 10-15 lbs. for packages. Reasonable
accommodations may be made to enable individuals with disabilities to perform
the essential functions of this position.

NEW Solutions is committed to promoting equal opportunity and to an environment
free from discrimination and harassment in any form administering Experienced
Worker Programs under cooperative agreements with federal agencies. It is NEW
Solutions' policy to comply with all applicable laws that provide equal
opportunity and to prohibit unlawful discrimination in enrolling participants in
the federal programs.