As America's largest supplier of respiratory and durable medical equipment, Lincare's mission is to set the standard for excellence, transforming the way respiratory care is delivered in the home. We are inspired by a vision to enable patients with chronic conditions to remain engaged in life, with the peace of mind that we are caring for them.
If you are a fast-paced, urgent customer service professional looking for a position that is both financially and personally rewarding, then Lincare is the organization for you!
Job Responsibilities include:
Connecting with patients and health care providers to provide outcome-based solutions for our physician referral sources and existing patient population
Submitting new orders and monitoring their completion, from initiation to setup, working closely with the clinical, sales, and service departments
Preparing and analyzing the billing and setup paperwork for patient services
Working closely with existing patients to troubleshoot issues, identify solutions, and dispatch corrective action via the appropriate departments within the organization
Recommending potential products or services to management by collecting patient information and analyzing customer needs
Actively participating in the training of new customer service and sales personnel
Ability to learn and apply market and product information, as well as patient billing and insurance requirements
Problem solving skills
Adept at resolving conflict
Ability to analyze information
Computer and technological literacy
Positive and professional personal image
This employee must occasionally lift and/or move up to 25 pounds.