Customer Service Rep / Information Processor

Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission -critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department Overview

MVTrac/MVConnect, a Motorola Solutions Company, is the leading provider of on-demand data solutions for auto finance, government and law enforcement organizations. Utilizing a national network of digital recognition technology devices, MVTRAC aggregates and stores real-time intelligent data in a centralized, secure database, of which is subjected to the most stringent privacy and compliance standards available today. Our technology is nothing without the people behind it.

Job Description

We are a leader in the Repossession industry. We are seeking a detail oriented, driven Administrative Processor to join our team. The position will involve processing client/agent requests while you manage a high call volume. This position requires a highly motivated individual with a strong ability to work independently to complete tasks as well as within a team

Candidate qualifications:

• High multi-tasking environment

• Work within multiple systems

• Utilize client/lender databases, if applies, to execute specific lender requirements.

• Work in upwards of 15 different tabs between multiple screens

• Excellent customer service skills

• Ability to work independently as well as within a team

• Excellent communication skills

• Follow through and ownership of work to completion required.

• Previous repossession, customer service, computer experience preferred

• Microsoft Office and Google Suite product experience

#LI-DR2

Basic Requirements

• English profeciency is required

• Availabity to work from on site from Mondays to Fridays in our office, located in Bosques de Alisos 125, Bosques de las Lomas, Cuajimalpa de Morelos, 05120 Ciudad de México, CDMX, Mexico

Travel Requirements

None

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com.