Customer Service Rep Iii, HMS

JOB SUMMARY Serves as a liaison for Hendrick Medical Supply, new and existing patients, and all referral sources by providing/researching insurance coverage and payment information, also receives and coordinates all referrals.# Helps foster teamwork with all staff, sharing knowledge through training of new and existing staff and assisting with new services and providing appropriate feedback. JOB REQUIREMENTS Minimum Education High School or equivalent Minimum Work Experience 2#years Required Licenses/Certifications Required Skills, Knowledge, and Abilities Compose letters/memoranda. Input data into computer programs. Microsoft Word, Excel, Outlook. Strong computer skills. Strong customer service skills. Research Information. Bilingual On call schedule may be required. Designated Driver Yes OSHA Category 2 - Medium Risk

JOB SUMMARY

• Serves as a liaison for Hendrick Medical Supply, new and existing patients, and all referral sources by providing/researching insurance coverage and payment information, also receives and coordinates all referrals. Helps foster teamwork with all staff, sharing knowledge through training of new and existing staff and assisting with new services and providing appropriate feedback.

JOB REQUIREMENTS

• Minimum Education

• High School or equivalent

• Minimum Work Experience

• 2 years

• Required Licenses/Certifications

• Required Skills, Knowledge, and Abilities

• Compose letters/memoranda.

• Input data into computer programs.

• Microsoft Word, Excel, Outlook.

• Strong computer skills.

• Strong customer service skills.

• Research Information.

• Bilingual

• On call schedule may be required.

• Designated Driver

• Yes

• OSHA Category

• 2 - Medium Risk